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ALO · 2 days ago

Assistant Manager of Training - Market Street, The Woodlands

The Woodlands, TX

Full-time

Onsite

Mid Level

3+ years exp

ALO is a company focused on mindful movement and improving lives through yoga. The Assistant Manager of Training is responsible for onboarding and developing leaders in their district while achieving sales and profitability goals, creating a positive work environment, and optimizing guest experience.

ApparelFashionTextiles

Responsibilities

Conduct New Store Opening (NSO) inductions in your district and support subsequent opening weekends wherever possible

Execute training sessions with new leaders across all subject matters, driving competency in total leadership acumen

Partner with cross-functional experts to coordinate enhanced and consistent central support to Training Stores

Ongoing training on brand, product, and service standards in daily rallies in home/training store

Act as a source for inspiration, delivering brand, product, or service training within their home store and district wherever necessary, especially for new product or program launches

Own and monitor new and newly promoted leader hire progress, retention, and performance metrics within first 30-days of training

Assess the performance of individual contributors in their location, conducting training sessions to close gaps and foster a ‘Center of Excellence’ culture in the Training Store

Measure & report individual completion rates of learning programs in home store as well as completion rates for programs district wide

Measure the impacts of NSO support and new leader onboarding by reporting on opening weekend and first week success in all areas of the business, including sales KPIs, Operations dashboard, and Visual Merchandising standards

Provide insights and feedback during regular touchpoints with the central education leadership team and participate in monthly training calls

Demonstrate expertise in all areas of operations, visual merchandising, sales and service, asset protection and safety

Monthly participation in floor sets

Monthly participation in operational tasks such as RFID operations and Omni order fulfillment

Leadership training including schedule writing, operational system usage, and HR management

Inspire teams to embody the brand’s mission and principles

Coach the team to deliver exceptional service, selling, and operational excellence to contribute to a culture of exceptional guest experience

Collaborate with Store Manager to write effective schedules balancing training and business priorities

Identify and address performance opportunities by analyzing all key performance indicators and partnering with the District and Store Managers to implement solutions

Qualification

Retail training experienceTraining program developmentMS Office proficiencyLeadership developmentSales excellenceCommunication skillsCollaboration with corporate teamsOrganizational skillsTime managementAdaptabilityProblem solving