JM Family Enterprises, Inc. ยท 2 days ago
Senior Corporate Insurance and Claims Manager
JM Family Enterprises, Inc. is seeking an experienced and highly motivated Senior Manager, Corporate Insurance and Claims to join their growing Enterprise Risk team. This role will lead the Corporate Insurance and claims function, advising internal business partners on risks and coverage requirements while driving initiatives and strategies to build scalable programs and teams.
Responsibilities
Define and drive corporate insurance strategy aligned with enterprise risk management and business objectives
Lead development of insurance policies, systems, and long-term goals
Cultivate strong relationships with brokers and insurers to optimize program efficiency, terms, and claims handling
Lead, mentor, and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement
Exhibit strong executive presence and effectively communicate complex claim and insurance matters to senior leadership
Promote proactive issue identification and strategic problem-solving across the team
Manage global commercial insurance programs, including placement, renewals, underwriting submissions, and broker/carrier relationships
Oversee policy administration and financial reporting
Direct the end-to-end claims process across all lines of business, including self-insured and commercially insured risks to ensure accuracy, timeliness, and compliance with internal policies, service level agreements, and regulatory requirements
Supervise internal and external claims administrators, legal counsel, and third-party vendors
Guide claim settlement negotiations, monitor reserves, and ensure proper documentation and reporting
Attend mediations, trials, and conferences as needed
Analyze claims data to identify trends and drive strategies for continued improvement
Oversee contract reviews and negotiations, establishing and ensuring appropriate insurance terms and risk transfer protocols
Ensure compliance with legal, regulatory, and internal governance standards
Maintain robust internal controls, audit trails, and quality assurance practices
Monitor and report on claims KPIs and emerging issues, recommending mitigation as needed
Collaborate with business units, legal, finance, and executive leadership to support strategic initiatives
Communicate insurance program performance and expectations to leadership
Serve as the primary escalation point for complex or sensitive claims
Provide regular updates and performance reports to leadership and business units
Build, mentor, and lead a high-performing insurance team
Foster a culture of accountability, continuous improvement and operational excellence
Conduct exposure analysis, optimize insurance costs, and manage uninsured risks
Develop and manage insurance budgets and collaborate with Director Corporate Insurance Services on risk financing strategies
Evaluate for integration insurance programs during mergers and acquisitions
Provide risk consulting for business units
Identify opportunities to automate processes and enhance reporting and analytics
Stay current with industry trends and market developments
Continuously improve insurance and claims programs
Qualification
Required
Bachelor's Degree required (specialty in Risk Management, Business Administration, Economics, Accounting or Finance, preferred). MBA/JD highly preferred
10+ years of progressive experience managing complex global insurance and claims programs, with deep knowledge of business insurance lines, policy forms, and market dynamics. Experience in Risk Management, Claims Adjusting, Brokerage and/or Underwriting with at least 7 years in a leadership role at a large multinational company
Experience with alternative risk solutions (e.g., captives)
Accomplished claims professional with over 10 years of progressive experience in complex claims and litigation management across Property, Casualty, and Professional lines
Demonstrated executive leadership within TPAs, insurers, and large corporate environments, with a proven track record of managing high-stakes and long-tail exposures
Proven ability to lead initiatives, manage projects, and deliver value-added solutions in a fast-paced, evolving environment
Strong analytical mindset with a focus on continuous improvement and identifying process efficiencies
Exceptional project management capabilities, able to prioritize competing demands and consistently deliver high-quality results
Excellent written and verbal communication skills; adept at engaging with internal teams and external partners across all levels
Skilled in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and insurance/claims systems such as RMIS and LineSlip
Self-motivated with a proactive approach to problem-solving and driving impactful timely outcomes
Preferred
Additional certifications such as AIC, CPCU, ARM, or equivalent are highly preferred
Certifications: ARM, CPCU, CRM, or equivalent designations are strongly preferred
Experience with engineer-based property coverage is a plus
Company
JM Family Enterprises, Inc.
JM Family Enterprises, Inc. was founded by automotive legend, Jim Moran in 1968.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-08-19
2025-08-18
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