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Woman's Hospital · 1 month ago

Director - Epic Revenue Cycle Management

Baton Rouge, LA

Full-time

Onsite

Lead/Staff, Director/Executive

$102K/yr - $152K/yr

5+ years exp

Woman's Hospital is one of the largest specialty hospitals in the country dedicated to the care of women and infants. The Epic Revenue Cycle Management Director will be responsible for the implementation, optimization, and strategic direction of Epic Revenue Cycle Applications, enhancing revenue cycle performance and improving patient experiences while ensuring compliance with industry regulations.

Health CareHospitalWomen's

Responsibilities

Define and execute the strategic roadmap for Epic Revenue Cycle applications, ensuring alignment with enterprise financial and operational goals

Lead and direct cross-functional teams in designing, implementing, and optimizing revenue cycle technology solutions

Own the development and execution of a long-term IT strategy and budget for revenue cycle management, ensuring scalability, security, and operational efficiency

Identify, recommend, and implement emerging technologies, including AI and automation, to optimize workflows and financial performance

Activity participates in ongoing industry education

Ensure system stability, scalability, and security, proactively addressing risks and compliance issues

Responsible for strategic Epic revenue cycle initiatives, growth, and expansion opportunities, and improving patient experiences and outcomes related to satisfaction and quality

Direct and control system upgrades, enhancements, testing, validation, and troubleshooting, ensuring minimal disruptions to operations

Develop key performance indicators (KPIs) for the Epic revenue cycle team and hold self-accountable for outcomes and results

Consistently seeks out process improvement opportunities utilizing project management tools as appropriate

Continuously assess and mitigate technology risks while ensuring financial sustainability

Educate and guide leadership and frontline teams on Epic functionality, new system enhancements, and industry best practices

Responsible for the development/maintenance of Information Systems strategic planning, workforce, resource allocation, and budget, while maintaining a forward-looking vision and strategy

Establish a clear line of communication with leadership, clinical staff, finance staff, and IS staff

Lead, influence, and drive change across multiple teams

Perform compliance requirements as outlined in the Employee Handbook

Provide active development and mentoring of staff

Establish and continuously assess the effectiveness of the internal controls within the unit and compliance with policies and procedures. Ensure employees are trained on controls within the function and on policy and procedures

Assures meeting/exceeding the Woman’s mission, vision, and department goals

Perform other duties and projects as deemed appropriate by the CIO and CFO

Qualification

Epic CertificationsHealthcare revenue cycle experienceBusiness requirements analysisLegal compliance knowledgeCommunication skillsInterpersonal skills

Required

Epic Certifications (related to relevant applications above) are required

Minimum 5+ years of experience in healthcare revenue cycle with a strong understanding of healthcare revenue cycle processes and systems for a hospital or ambulatory clinic

Ability to analyze and document business requirements

Familiarity with legal requirements and operational policies related to the Healthcare revenue cycle

Excellent communication and interpersonal skills