Berkshire Hathaway Homestate Companies - Workers Compensation Division ยท 2 days ago
Senior Premium Auditor
Alpharetta, GA
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expBerkshire Hathaway Homestate Companies, Workers Compensation Division, is looking for a Senior Premium Auditor in the Atlanta area to join our team. This seasoned field professional will be responsible for completing final premium audits on workers compensation policies of all complexity levels and serve as an essential point of contact for the Company's largest and most complex accounts.
Financial ServicesInsurance
No H1B
Responsibilities
Conducts final premium audits on workers' compensation policies, ranging in complexity from small policies with a few classification codes and a few states to large complex policies containing multiple classification codes and multiple states. Performs onsite inspections as assigned or as needed
Reviews documents submitted via the customer portal. Requests and reviews standard and complex payroll forms. Requests and reviews any additional payroll and tax documents as needed to perform the final audit. Asks detailed questions to verify classification codes and determine final payroll. Identifies issues and concerns, addresses all concerns with external stakeholders, and notifies the Premium Audit Supervisor or Premium Audit Manager as needed. Serves as the primary point person for SIU investigations and other unusual requests
Provides detailed summaries of audit results utilizing Company software. Provides company-specific descriptions to justify classification codes and creates standard and complex worksheets to verify final audited payroll. Identifies discrepancies compared to pre-audit classification codes and states and provides detailed explanations. Contacts internal and external stakeholders regarding unusual items, and forwards to Management for discussion. Independently resolves complex discrepancies within prescribed authority level. Acts as a primary contact for agent and policyholders regarding questions about individual audit results, premium billing, and the Company's customer portal. Provides additional assistance as requested to ensure an excellent customer experience
Conducts self-directed research on applicable bureau websites and call centers as needed to prepare for standard and complex meetings with policyholders and when performing onsite visits. Submits inquiries to state bureaus for more complex scenarios. Develops contacts within bureaus and uses contacts for ongoing research to more effectively classify risks. Serves as a resource for other units for inquiries. Identifies research gaps and propose changes to material and updates to protocols
Partners with Underwriting to ensure the correct application of classification codes and reviews applicable manual rules. Resolves discrepancies and concerns
Processes final audit and revised final audit transactions on policies. Provides a comprehensive summary of audit development to justify AP/RP. Prepares to answer complex questions regarding development
Identifies and acknowledges dispute submissions. Inquires about disputes, and requests additional information to validate disputes. Works with applicable stakeholders (insureds, Underwriting, Marketing, producers) to resolve standard and complex disputes. Provides a complete overview of the dispute resolution process when requested and assists in developing paths to resolution. May be asked to take over and resolve the Company's most complicated audit disputes
Develops a comprehensive understanding of classification codes and premium audit manual rules for all assigned jurisdictions. Develops a standard understanding of classification codes and premium audit manual rules for all other jurisdictions. Uses technical expertise to complete final premium audits effectively and efficiently on assigned workers' compensation policies and resolves inquiries as presented
Answers standard and complex inquiries regarding the premium audit process and finance workflows. Advises Underwriting, Loss Control, Claims, and other internal departments on standard and complex premium audit-related rules and procedures. Works with other teams as directed or as needed to ensure an efficiency policy lifecycle
Qualification
Required
Bachelor's degree in Business, Statistics, Finance, or Accounting from a four-year college or university required
Valid United States driver's license in good standing required
A minimum of 8 years of relatable premium audit experience is required
Ability to read and interpret complex information, such as bureau websites, workers' compensation policies, and premium audit manual rules
Ability to demonstrate expertise and application of classification codes and premium audit practices/regulations for multiple jurisdictions
Articulates highest level of technical expertise to complete final premium audits on complex workers compensation policies and resolve all levels of inquiries to optimal completion
Models expert learning and growth in function
Is regularly identified as a technical expert and is consistently utilized to support and drive key projects
Proposes processes or strategies to meet the needs of the organization and its policyholders
Proficiency in Microsoft Office/365 suite of applications (e.g., Outlook, Word, Excel, PowerPoint) and ability to be proficient in applicable databases, systems, and vendor software programs required
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports and professional business correspondence and procedure manuals
Ability to effectively present information and respond to moderately complex audit questions from management, internal and external stakeholders
Relationship Building/Conflict Management
Problem Solving and Decision-Making
Reasoning Ability
Results Oriented
Preferred
Certified Insurance Premium Auditor (CIPA) designation preferred
Benefits
Opportunity for Growth
Paid Time Off
Paid Holidays
Immediate Vesting of Retirement Savings + Company Match
Group Health Insurance (Medical, Dental, and Vision)
Life and AD&D Insurance
Hospital Indemnity Insurance
Long Term Disability Insurance
Accident and Critical Illness Insurance
Flexible Savings Accounts
Paid Community Volunteer Day
Employee Assistance Program
Tuition Reimbursement Program
Employee Referral Program
Diversity, Equity and Inclusion Program
Company
Berkshire Hathaway Homestate Companies - Workers Compensation Division
Financial Strength and Integrity With more than 50 years in business, BHHC has grown from a regional organization to a national insurance group, offering insurance products from coast to coast.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
A
Andy Linkhart
Chief Claims Officer and Chief Financial Officer
David Speights
Vice President of Analytics
Recent News
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