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Campus · 1 day ago

Director of Workplace Operations

New York, NY

Full-time

Hybrid

Director/Executive

$140K/yr - $175K/yr

8+ years exp

Campus is on a mission to accelerate the talent of tomorrow and reimagine what college can be. The Director of Workplace Operations will own the strategy and execution for all Campus locations, ensuring each office is safe, efficient, and designed to support exceptional employee experiences.

EdTechEducationHigher Education

Culture & Values

No H1B

Responsibilities

Lead the full lifecycle of our expanding office portfolio - opening new locations, expanding current ones, and ensuring each space reflects and innovates Campus’s standards and culture

Own broker, landlord, vendor, and contractor relationships - from scouting spaces to bringing executives the top 2-3 options with clear pros/cons, cost models, and ROI analyses, lease negotiations and more

Manage, upskill and hire office management teams across current and future locations to deliver a consistent and highly elevated yet budget-friendly experience at every location

Develop and oversee IT and workplace infrastructure standards across offices — including network setup, hardware provisioning, help desk operations, security protocols, and vendor management

Design scalable systems for facilities management, including maintenance schedules, safety and compliance, capacity planning, security, and emergency procedures

Oversee hospitality, food programs, and daily operations that make our offices seamless, productive, and best-in-class

Run tight financial operations - build and manage budgets, negotiate aggressively, and fight for every penny without compromising quality

Collaborate cross-functionally with HR, Ops, and Leadership on onboarding, offboarding, headcount planning, and office-related initiatives

Travel frequently to ensure standards are upheld and issues are anticipated before they become problems

Qualification

Facilities managementVendor managementBudget managementOffice operationsIT infrastructure standardsNegotiation skillsCommunication skillsOrganizational skillsProblem-solving skills

Required

8+ years managing multi-site offices across the U.S. and an employee base of 300+

Exceptional operational rigor - ability to see around corners, fix issues before they escalate, and create order in complex environments

Assertive, polished, and persuasive - comfortable negotiating tough terms with landlords, managing brokers, directing contractors, or stage managing executives and VIP guests

Ability to communicate with clarity, intention, and confidence, and influence stakeholders at every level

Deep experience with vendor management, workplace systems, and budgets

Energized by being on your feet and in constant motion - ensuring details are not just right but 110% right, the environment is polished, and the experience is excellent

Highly organized, calm under pressure, solutions-oriented, and impossible to rattle

Willingness to travel 2-3 times per month