CommerceIQ · 1 month ago
Senior Director, Revenue Operations
Mountain View, California, United States
Full-time
Onsite
Director/Executive
$190K/yr - $238K/yr
10+ years expCommerceIQ is an AI-powered digital commerce platform revolutionizing the way brands sell online. The Senior Director of Revenue Operations will architect and optimize the end-to-end revenue engine across Sales, Customer Success, Marketing, and Partnerships, enabling predictable growth and driving cross-functional alignment.
AnalyticsE-CommerceE-Commerce PlatformsInternetMachine LearningRetailSaaSSoftware
Responsibilities
Partner with GTM and Finance leadership to own annual and quarterly revenue planning, including segmentation, quota design, headcount modeling, and territory frameworks
Use deep strategic problem-solving to identify growth opportunities, evaluate trade-offs, and shape GTM strategy based on customer needs and predictable value delivery
Build multi-threaded executive alignment with VP-level stakeholders to drive strategic decision-making across the revenue engine
Own the GTM systems architecture (Salesforce, CPQ, CS tools, marketing automation) and ensure scalability, hygiene, and adoption
Implement workflows, playbooks, forecasting, and pipeline processes to standardize execution across teams
Drive automation and data integrity to increase productivity and insight-driven decision-making
Lead weekly, monthly, and quarterly business reviews to surface insights, track performance, and ensure accountability
Operate as the subject matter expert for revenue analytics—customer segmentation, product attach, renewals, churn, pricing, and cohort revenue analysis
Partner with sales leaders to coach and improve deal qualification and forecasting
Partner closely with Customer Success to run renewal forecasting, track customer sentiment metrics, and ensure revenue retention health
Establish commercial policies, pricing guardrails, and approval workflows to improve deal quality and velocity
Provide executive-ready deal reviews and support complex negotiations—upsell, cross-sell, and renewals—modeling value equations to influence outcomes
Partner with Marketing, Finance, and Customer Success to align strategic initiatives and ensure execution against customer outcomes
Lead without authority—mobilize cross-functional teams to drive adoption, consistency, and performance across the GTM organization
Qualification
Required
10–15+ years in Revenue Operations, Sales Operations, or GTM Strategy roles; 5+ years leading teams
Experience in SaaS, retail ecommerce, or CPG-adjacent technology strongly preferred
Demonstrated ability to scale GTM processes in a high-growth environment
Expert in Salesforce and modern RevOps tooling; strong modeling, BI, and systems knowledge
Exceptional verbal and written communication, with a track record of influencing senior executives
Ability to thrive in a fast-paced, ambiguous environment while staying grounded in data
Benefits
Comprehensive medical, vision, and dental coverage
A 401(k)-retirement plan
Short & long-term disability insurance
Life insurance
Paid parental leave
Monthly reimbursements for gym, phone, and internet
10+ paid company holidays in each calendar year and unlimited PTO
Company
CommerceIQ
CommerceIQ is an omnichannel management platform that helps large brands use machine learning and automation to increase e-commerce sales.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$195.5MKey Investors
SoftBank Vision FundInsight PartnersShasta Ventures
2022-03-21Series D· $115M
2021-06-22Series C· $60M
2016-01-14Series B· $12M
Leadership Team
Guru Hariharan
CEO & Founder
Recent News
2025-08-14
Company data provided by crunchbase