Howard Air · 2 days ago
Client Services & Inside Sales Representative
Phoenix, AZ
Full-time
Onsite
New Grad, Entry Level
$20/hr - $24/hrHoward Air has been providing superior comfort and technology in HVAC for over 30 years. They are seeking a motivated Inside Sales Representative to drive revenue opportunities within their HVAC, IAQ, and Plumbing service lines by engaging with customers and generating sales activity.
ConstructionHeating Ventilation and Air Conditioning (HVAC)Service Industry
Responsibilities
Conduct outbound follow-up and rehash on HVAC, maintenance, and plumbing appointments
Make customer satisfaction “happy calls” to ensure service excellence and identify upsell opportunities
Revisit open estimates, overcome objections, and schedule follow-up appointments for closing
Manage customer communication through targeted campaign mailers, texts, and email outreach
Collaborate with service teams to support scheduling needs and maximize revenue opportunities
Track performance metrics and CRM data to meet and exceed daily/weekly sales goals
Qualification
Required
Strong communication and persuasion skills with a customer-first mindset
Comfort working with quotas, performance metrics, and outbound call targets
Tech-savvy and experienced with CRM or call management software
Highly organized, proactive, and able to multitask in a fast-paced environment
Preferred
Experience in inside sales, call center, dispatch, or customer service role
Benefits
Full Benefits – Medical, Dental, Vision, 401k Options
Opportunities for career growth and continued training
Great work environment
Company
Howard Air
Howard Air is providing the latest technology in superior comfort to meet all of your air conditioning and heating needs.
Founded in 1977
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase