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Red Ventures · 1 week ago

Sales Performance Manager | Home Services

Charlotte, NC

Full-time

Hybrid

Entry, Mid Level

$60K/yr - $86K/yr

2+ years exp

Red Ventures is looking for a dynamic and experienced Sales Performance Manager to join their team. In this role, you’ll partner with internal and external sales leaders to identify performance opportunities, improve staffing effectiveness, and drive key sales KPIs including compliance and customer satisfaction.

ContentDigital MediaE-CommerceHigher EducationHome ServicesMedia and EntertainmentPersonal HealthTravel

No H1B

Responsibilities

You will partner with internal Sales Leadership and external teams to drive sales performance

Help lead and develop external sales teams to reach business specific KPIs

Understand the importance of balancing both strong performance with compliant behaviors and strong customer service

Evaluate performance data to identify opportunities to increase additional revenue

Communicate with partners around sales strategy, staffing, product changes, etc

Review sales calls and identify potential improvements to sales performance, compliance, and internal technology

Motivate external sales leaders to achieve business objectives

Foster an inclusive environment and be an active participant of highly engaged teams

Qualification

Sales performance managementAnalytical skillsMicrosoft Office proficiencyBilingual (English/Spanish)Communication skillsOrganizational skillsTeamworkCreative thinking

Required

Bachelor's degree in Marketing, Management, Business, Finance, or equivalent

Minimum of 2 years of relevant experience; Call center management experience preferred

Bilingual fluency in both English and Spanish is a plus

Proficiency in Microsoft Office, Excel, PowerPoint, G-Suite, Email, Web, and Social Skills

Strong analytical skills with a data-focused mindset

Excellent written, verbal, and relationship-building communication skills

Ability to think creatively and make strategic decisions

Strong organizational and time management skills

Ability to work independently and in a team environment

Comfortable traveling to partner locations and conducting one-on-one and group meetings with partners

Preferred

Call center management experience preferred

Bilingual fluency in both English and Spanish is a plus

Benefits

Health Insurance Coverage (medical, dental, and vision)

Life Insurance

Short and Long-Term Disability Insurance

Flexible Spending Accounts

Holiday Pay

401(k) with match

Employee Assistance Program

Paid Parental Bonding Benefit Program

Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.