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AIG · 1 month ago

Senior Workers' Compensation Examiner - Federal Claims

KS-Lenexa

Full-time

Onsite

Senior Level

$69K/yr - $88K/yr

AIG is a global leader in commercial and personal insurance solutions, and they are seeking a Senior Workers' Compensation Examiner for Federal Claims. This role focuses on handling and investigating Defense Base Act claims, promoting fair treatment of customers, and identifying fraudulent claims while building effective relationships with stakeholders.

BankingFinancial ServicesInsurance

Responsibilities

Focused on Workers Compensation within the Federal jurisdiction, this role is an ideal opportunity to develop your expertise in handling and investigating Defense Base Act claims

The aim is deal with genuine claims through a proactive, best practice approach, in line with AIGs quality standards – you will actively promote and demonstrate the principles of ‘Treating Customers Fairly’ in claims handling

You will also proactively identify and review suspect/fraudulent claims on a consistent basis – dealing with such claims in line with our clear guidelines

Your work will involve regular contact with internal stakeholders and brokers, (medical) experts, clients’ lawyers, victims or their legal representatives

We want you to build effective relationships with internal and external customers, while acting as a point of referral

You will have the opportunity to grow your experience by providing support to Team Managers and deputizing in their absence

For example, you will assist with monitoring market/industry practices in claims handling

In addition, you can use the claims experience you gain to help improve our products in collaboration with colleagues in underwriting

Qualification

Federal Workers CompensationDefense Base Act claimsSettlement evaluationPolicy language interpretationAdministrative skillsReport-writing skillsLateral thinkingCommunication skillsTime management skillsProblem-solving skills