California FAIR Plan Association · 1 month ago
Billing Technical Analyst I (Remote)
United States
Full-time
Remote
Entry Level
$78K/yr - $84K/yr
1+ years expCalifornia FAIR Plan Association is seeking a Billing Technical Analyst I to assist with the design, testing, and implementation of billing processes. This role combines technical proficiency with financial insight to ensure accurate billing and recommend improvements to the processes.
Financial ServicesInsuranceProperty Insurance
Responsibilities
Assist with the design, testing and implementation of billing processes ensuring timely and accurate customer billing
Perform user acceptance testing of billing functionality for system releases using pre-defined test plans and scripts to identify defects
Document results to track and communicate outcomes. Perform follow-up rounds of testing as needed
Investigate and resolve billing system discrepancies and errors
Collaborate and communicate with other departments to ensure billing accuracy
Ensure invoices accurately reflect terms and conditions agreed to by the organization and comply with Department of Insurance rules and regulations
Identify and recommend opportunities for improvements to billing policies and procedures
Prepare and present analytical reports to identify trends, inefficiencies, delinquent accounts, and other relevant metrics
Monitor billing invoices and forms generation cycles and alert management of failures
Manage ad hoc customer billing and respond to customer inquiries regarding bills
Provide coverage for team members as needed
Participate in cross-training initiatives to ensure continuity of operations and minimize disruption to essential processes
Assist with user acceptance testing of billing functionality for system releases using pre-defined test plans and scripts to identify defects
Assist with preparation of analytical reports
Run Billing SQL queries
Qualification
Required
Bachelor's degree in Business Analytics, Computer Science, Accounting, Business Administration or equivalent required
1 to 3 years accounting or business analytics work experience required (Billing Technical Analyst I)
Strong analytical and problem-solving skills
Excellent oral and written communication skills
Excellent technical skills, including Understanding of Billing workflows of Duck Creek or other Proprietary billing systems
Ability to write clear documentation for billing processes, system configurations, and audit trails
Detail oriented and comprehensive documentation skills
Excellent time management skills
Advanced Excel and Word skills
Preferred
Proficient with SQL
Power Query
Index Match
nested If functions
Company
California FAIR Plan Association
California FAIR Plan Association provides property insurance.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Schalk
Senior Vice President / COO
Elise Klein
Chief Legal Officer and General Counsel
Recent News
2025-09-07
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