Denali Advanced Integration · 1 month ago
Operations Manager
Garrett, IN, US
Full-time
Onsite
Mid, Senior Level
$85K/yr - $100K/yr
5+ years expDenali Advanced Integration is seeking an Operations Manager to oversee the organization's daily business activities. The role involves managing resources, developing operational plans, and working closely with senior management to achieve company objectives.
Information ServicesInformation TechnologySoftware
Responsibilities
Manage the organization’s operational activities
Directly manage and oversee a team to include all aspects of performance management and hiring/firing
Responsible for planning and monitoring the day-to-day running of the business to ensure smooth progress
Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
Manage procurement processes and coordinate material and resources allocation
Oversee customer support processes and organize them to enhance customer satisfaction
Review financial information and adjust operational budgets to promote profitability
Revise and/or formulate policies and promote their implementation
Manage relationships and agreements with external partners and vendors
Evaluate overall performance by gathering, analyzing, and interpreting data and metrics
Ensure that the company runs with legality and conformity to established regulations
Lead and optimize the operational processes through close coordination with global offices
Design, analyze, and continuously improve policies, practices, and local systems to be leveraged for standardization efforts and scalability
Responsible for evaluating current and proposed systems and procedures and determining and implementing changes as necessary
Proactively identify and resolve issues that will impair the organization’s ability to meet its goals
Coordinates between sales department and operations department to deliver outstanding process expectations to our customers
Meets with key clients, assisting service sales representative with maintaining relationships and developing strategic partnerships with customers
Analyzes and controls expenditures of operations division to conform to budgetary requirements of the company
Keeps track of the company's revenue margins and conducts budget reviews to maximize profits
Oversees client support services
Manages procurement and resource allocation
Creates metrics collection mechanism to be used for performance measurement of facility and employees
Executes strategic business objectives that align with company goals
Prepares and presents regular updates to senior management
Qualification
Required
Bachelor's Degree in Supply Chain Management or similar field or equivalent years experience
5-7 years of experience
Demonstrated in-depth operations and support techniques and financial principles
Ability to communicate orally or in written form effectively with co-management, internal and external customers
Excellent leadership and organizational abilities
Superior knowledge of industry regulations and operational guidelines
In-depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service, etc.)
In-depth knowledge of data analysis software
Working knowledge of customer relationship management (CRM) packages
Proven knowledge of performance evaluation metrics in a business setting
Outstanding negotiation skills
Demonstrated success innovating solutions to increase productivity and profitability
Benefits
Medical, dental, and vision insurance
A 401(k) plan and company contribution
Short-term and long-term disability coverage
Basic life insurance
Wellbeing benefits
Up to 6 scheduled paid holidays
Up to 112 hours of PTO based on years of service
Up to 8 hours of paid volunteer time
Additional paid sick leave is also provided if required by state or local law.
Company
Denali Advanced Integration
Denali Advanced Integration delivers Enterprise IT solutions and services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Majdi Daher
Founder & Board of Directors Member
Recent News
Google Patent
2025-02-16
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