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Vestas · 3 days ago

Service Operations Coordinator

Houston, TX

Full-time

Onsite

Entry, Mid Level

2+ years exp

Vestas is the world's largest wind turbine manufacturing company, dedicated to creating sustainable energy solutions. The Service Operations Coordinator will be responsible for coordinating with service site managers to ensure the timely and cost-effective replacement of main components and blade work, while also identifying and implementing process improvements.

EnergyEnvironmental EngineeringRenewable Energy

Responsibilities

Technically plan all Main Component works for the region assigned to

Regular information exchange with sub-regions and key stakeholders to continuously improve the repair process

Regular reporting to management on repair execution

Repair execution performance monitored, and concepts/tools updated and improved

Build relationships with vendors and key internal contacts

Technical planning as SME for Main Components, Liaise with internal departments to ensure field execution, Define work content and schedules with external partners/subcontractor, forward WO to dispatcher for final planning and execution

Capture Main Component repair performance

Support site managers in repair execution

Ensure proper processes are being followed by repair teams

Capture opportunities for efficiency improvements

Prioritize repairs/inspections within sub-region

Identify major drivers of repair/inspection delays and implement solutions

Support Site Manager coordination between internal organizations (supply chain, resource, etc)

Qualification

SAPSalesforceProject ManagementData AnalyticsSupply ChainSelf-OrganizationContinuous ImprovementEffective Communication

Required

Bachelor's degree in a relevant field (e.g., Business Analytics, Industrial Engineering, Supply Chain, or Data Analytics) is highly preferred, however, minimum 2 years in equivalent work experience will be considered

Solid working knowledge of SAP and Salesforce, with proficiency in Microsoft Office Suite (Outlook, Teams, Word, Excel) and experience maintaining databases and planning tools

Prior experience in a technical service or operations environment with a focus on planning, scheduling, and execution coordination

Demonstrated ability to analyze data, track performance metrics, and identify process improvements for efficiency and cost savings

Effective verbal and written communication skills with the ability to effectively interact with stakeholders across multiple departments and time zones

Strong self-organization skills with the ability to balance competing priorities and manage multiple tasks efficiently in a fast-paced environment