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Freedom Federal Credit Union · 1 month ago

Senior Learning Partner

Gunpowder, MD, US

Full-time

Onsite

Mid, Senior Level

$64K/yr - $96K/yr

4+ years exp

Freedom Federal Credit Union is a community-chartered federal credit union dedicated to providing excellent member services. The Senior Learning Partner is responsible for developing, delivering, and improving learning solutions across the organization while collaborating with leaders to ensure training supports organizational goals.

BankingFinanceFinancial ServicesService Industry

No H1B

Responsibilities

Serve as a learning partner to business leaders to identify development needs and recommend appropriate learning solutions

Conduct needs analyses to understand performance gaps and determine suitable interventions

Collaborate with leaders and internal teams to support talent development efforts

Consult with stakeholders on role-specific or team-specific development needs

Design, develop, and update learning programs using adult learning principles and instructional design methods

Build blended learning pathways and development programs for various roles and levels

Ensure learning materials reflect current practices, policies, and regulatory requirements

Improve existing programs based on learner feedback and performance outcomes

Facilitate in-person and virtual training sessions for onboarding, professional development, leadership development, and skill-based programs

Modify facilitation techniques to meet the needs of diverse audiences and learning styles

Model effective facilitation practices and support others in developing these skills

Create and apply learning evaluation tools, including pre- and post-assessments and learner feedback surveys

Analyze results to determine program effectiveness and identify opportunities for improvement

Provide recommendations to enhance program quality and learner outcomes

Maintain accurate and current training records in the Learning Management System (LMS)

Coordinate with vendors and external partners who support learning programs

Manage classroom logistics, materials, supplies, and setup for training sessions

Lead or support learning-related projects with minimal supervision

Stay current with trends in adult learning, instructional design, facilitation, and talent development

Maintain awareness of regulatory and industry updates that affect training content

Maintain understanding of Freedom’s systems, procedures, products, and services

Qualification

Instructional DesignAdult Learning PrinciplesLearning Management System (LMS)Data AnalysisProject CoordinationProfessionalismCommunication SkillsInterpersonal SkillsFacilitation Skills

Required

Bachelor's degree in human resources, Organizational Development, Adult Education, Learning & Development, or a related field; or equivalent combination of education and experience

Minimum of four (4) years of experience in training, instructional design, or talent development

Experience applying adult learning principles in virtual and in-person environments

Experience developing multi-modal learning programs and materials

Ability to use learning development tools and platforms such as Canva, Articulate 360 (Rise/Storyline), and other content-creation software

Proficiency in Microsoft Office 365 required; experience with e-learning authoring tools preferred

Demonstrated ability to manage multiple training projects simultaneously