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Nymi · 1 month ago

Manager, Sales Engineering

United States

Full-time

Hybrid

Mid Level

3+ years exp

Nymi is focused on creating safe and secure interactions between people and technology, particularly in the area of authentication for deskless workers. The Manager, Sales Engineering will lead the global Sales Engineering function, providing pre-sales support, optimizing selling processes, and acting as a key collaborator across various teams to drive growth and enhance customer engagement.

BiometricsComplianceHardwareInternet of ThingsSoftwareWearables

Growth Opportunities

Responsibilities

Providing pre-sales support to prospects, customers & partners, including customer requirements analysis, solution architecture and proposal development, partner go-to-market support and training, and awareness of Nymi-specific and associated components required for a solution

Developing & maintaining Nymi’s Technical Partner Program; working closely with Nymi’s Director, Channels & Alliances, and Product Team to coordinate partner strategy

Foreseeing obstacles in sales situations or deployment and responding quickly and troubleshooting any issues that arise

Deciding priorities & strategies for Nymi’s sales engineering function, and ensuring customers’ technical needs are met

Helping to move customers from initial interest in Nymi, through POVs, Pilots and on to full-scale production

Identifying, building, managing, and improving Nymi’s demo capability

Identifying and building an information repository for customer security assessments, Information Technology assessments, Data Privacy assessments and other typical customer requests

Providing sales and technical enablement training to the team, including usecase scenarios, demonstration scripts, evaluation and demo environments, and sales presentation materials

Helping to create, maintain, and improve Nymi’s Technical Questionnaire to capture technical environments in order to streamline the creation of Statements of Work by the professional services team

Collaborating with the customer success team in facilitating seamless onboarding of customers to projects to achieve ultimate sales objectives for each account

Working with partners to facilitate wider market presence

Acting as the voice of customers and prospects for input into product intake funnel

Presenting and reviewing planned product roadmap and releases to address customer and market needs

Providing input for continual improvement of operations and the Nymi solution

Qualification

Sales EngineeringIdentityAccess ManagementWindows DomainsActive Directory/Azure ADFIDO2MFA standardsNetwork security principlesWearablesNFCBLEMSSQLCoachingInfluencingLeadership