Bluewater ยท 1 month ago
LEAD AV PROJECT MANAGER
Wixom, MI, US
Full-time
Hybrid
Lead/Staff
8+ years expBluewater Technologies Group, Inc. is a woman-owned business focused on transforming spaces into places that connect and inspire. The Lead A/V Project Manager is responsible for overseeing large-scale A/V projects, managing schedules, budgets, and resources while leading project teams and ensuring delivery excellence.
Responsibilities
Manage, mentor, and motivate the project team, assign tasks, and ensure effective collaboration towards common goals
Lead multi-phase projects with accountability for scope, schedule, budget, and quality
Serve as a trusted advisor to executive-level clients, building long-term relationships and influencing strategic decisions
Collaborate with sales, engineering, programming, procurement, and installation teams to ensure design intent and technical standards are consistently met in the field
Drive project financial performance: manage budgets, track margins, forecast revenue, and escalate risks such as cost overruns, claims, or back charges
Facilitate formal project kickoff meetings and executive-level progress reviews with cross-functional teams and clients
Ensure comprehensive project closeout, including as-built documentation, final deliverables, warranty handoffs, and lessons-learned reporting
Monitor and proactively improve client satisfaction, supporting Net Promoter Score (NPS) goals through responsiveness, issue resolution, and professionalism
Mentor and coach Project Managers and Associate PMs, providing guidance on project execution, client management, and professional development
Contribute to the development and enforcement of departmental best practices, tools, and processes
Proactively identify operational improvements and recommend enhancements to strengthen delivery efficiency and profitability
Resolve high-level project issues and client escalations with diplomacy, professionalism, and solutions-focused communication
Work in close partnership with the Sales Team to ensure seamless project handoffs, clear communication, and shared accountability for client satisfaction; foster positive collaboration to minimize friction and strengthen cross-team synergy
Participate in project post-mortems and deliver actionable recommendations for continuous improvement
Represent the Project Management function in leadership meetings and cross-departmental initiatives
Other duties as assigned
Qualification
Required
8+ years of project management experience in A/V integration, construction, or related technology industries
8 years of experience managing teams
Leadership qualities
Working knowledge in A/V systems, including signal flow, enterprise-level control systems (Crestron/AMX/Biamp/Extron), DSPs, large-scale video distribution, audio reinforcement, conferencing platforms, and networking fundamentals
Strong leadership, communication, and decision-making skills are critical for success in this role
Proven success managing large-scale, complex projects with budgets exceeding $1M
Demonstrated experience building and managing executive-level client relationships
Strong financial acumen: ability to forecast, manage budgets, and drive profitability
Proficiency with project management tools (Wrike Project Management) and Excel
Ability to manage AIA projects and associated project documentation (drawings, submittals, change orders, schedules)
Understanding of construction methods and materials, including low-voltage systems and jobsite safety practices
Experience working with General Contractors on construction and integration projects
Skilled in documentation practices using M365 or similar platforms; disciplined in maintaining project records and compliance documentation
Experience mentoring and coaching other Project Managers; proven leadership in elevating team performance
Exceptional organizational, prioritization, and time management skills
Superior communication, presentation, and negotiation skills with executive stakeholders
Valid driver's license and acceptable motor vehicle record; ability to travel regularly to client sites and project locations
Adaptable, resourceful, and solutions-focused, with a proven ability to lead in high-pressure, high-visibility environments
Passion for technology, continuous learning, and delivering projects that exceed expectations
Preferred
AVIXA CTS, or equivalent, certification preferred
Q360 proficiency is highly desirable but not required
Benefits
Competitive compensation
Comprehensive benefits
Ongoing support for certifications and leadership development
Flexibility of our hybrid work policy
Company
Bluewater
Our mission is to empower leaders & organizations with capabilities that amplify their stories, leaving a lasting impact.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John Tracy
CEO
Julie Harkins, CPA
Chief Financial Officer
Recent News
DBusiness Magazine
2025-05-27
Company data provided by crunchbase