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LINET · 2 days ago

CLINICAL SOLUTIONS SPECIALIST

Dallas, TX

Full-time

Hybrid

Senior Level

5+ years exp

LINET is a company that specializes in healthcare solutions, and they are seeking a Clinical Solutions Specialist to support the sale of products in the assigned market territory. The role involves training healthcare personnel on medical equipment, managing relationships with hospital staff, and assisting sales teams in product installations and territory management.

ManufacturingMedicalMedical Device

Responsibilities

Deliver expert training in healthcare capital medical equipment in a clinical setting

Thoroughly train end user clinicians, administration, and staff development personnel on the safe and efficient use of manufacturer's product line

Manage relations with key hospital personnel and relay issues to Account Executives as appropriate

Contribute to the resolution of equipment issues identified during training sessions and immediately escalate any issues as required

Rely upon personal clinical experiences as a basis for providing clinical guidance on the safe and practical use of manufacturer's equipment

Competently and professionally interact with a broad range of key customers, including nursing, administration, PT/OT, radiology, environmental services, physicians, and maintenance/biomed staff

Provide occasional weekend coverage and three-shift training coverage when required

Support Account Executives during product installations; deliver product to floor and provide training as directed

Assist Account Executives in account development and territory management

Possess and demonstrate a technical aptitude when operating and troubleshooting equipment

Qualification

Healthcare-related certificationClinical expertiseStaff education experienceTechnical aptitudeInterpersonal skillsLearning agilityInfluencing skillsBusiness acumenCustomer orientationMathematical skillsReasoning abilityResults-oriented

Required

Bachelor's degree from an accredited institution or completion of advanced professional training

Minimum of five (5) years of healthcare-related experience, or an equivalent combination of education and experience

Proven experience in staff education within a clinical setting (e.g., precepting or education development)

In-depth understanding of clinical environments

Ability to read, analyze, and interpret business journals, financial reports, and contracts

Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community

Ability to develop and deliver effective presentations to customers, top management, public groups

Able to rely on clinical experience and expertise while providing solution based support during presentations, clinical trials and installations

Ability to apply mathematical concepts and operations

Ability to define problems, collect data, establish facts, draw valid conclusions, and offer appropriate solutions

High level of integrity and strength of character

Results-oriented -- focused on delivering results that meet or exceed the company's expectations

Learning agility and ability to adapt and adjust quickly based on emergent needs from the business

Exceptional interpersonal skills - ability to effectively deal with a variety of strong personalities within the workplace

A strong propensity for growing and developing a business with entrepreneurial characteristics

Effective influencing skills - adept at ability to understand the needs of, and influence personnel ranging from nurses to C-level decision makers

Strong business acumen to assist Area Sales Managers in the sales process with senior-level health care administrative personnel as well as front line staff

Ability to organize and manage multiple priorities and determine the relative importance/business impact of each activity

Capability to understand market requirements; trends, dynamics, expectations, and competitive forces

Strong customer orientation -- advocates on behalf of the customers' needs/requirements

Ability to talk or hear

Frequently required to stand and sit

Occasionally required to walk; use hands to finger, handle, or feel; and reach with hands and arms

Must occasionally lift and/or move up to 25 pounds

May be required to push and/or maneuver medical equipment throughout hospital corridors

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

This position requires variable travel ranging from approximately 40% to 80%, locally, regionally and nationally

Overnight travel may be required, as well as travel via commercial air carrier