Vendasta · 1 month ago
Account Manager - Direct Sales
Boca Raton, Florida, United States
Full-time
Onsite
Mid Level
3+ years expVendasta is on a mission to build the most trusted AI-powered platform for small businesses. As an Account Manager in the Direct Sales team, you will help small and medium-sized businesses adopt digital tools and improve retention while driving revenue growth through strategic onboarding and client enablement.
B2BDigital MarketingE-Commerce PlatformsProject ManagementSmall and Medium Businesses
Responsibilities
Conduct 12–16 strategic sales or success calls daily, including onboarding, check-ins, and business reviews
Lead SMB onboarding and ensure full platform adoption within the first 60 days
Identify upsell opportunities in your book of business and route them to the Account Executive team
Execute on “Partner Take Over” transitions by onboarding acquired SMB clients and ensuring successful migration to the Broadly brand
Maintain strong retention, drive platform engagement, and support revenue growth through regular client enablement and follow-up
Leverage AI tools to enhance prep, communication, and documentation across the sales process
Collaborate with Regional Account Managers and travel as needed to support in-market client engagements
Qualification
Required
3+ years of B2B sales or client-facing experience, ideally in a high-velocity or SMB-focused environment
Proven track record of managing a book of business and driving client retention, platform adoption, and revenue growth
Strong consultative selling skills, with experience leading onboarding, check-ins, and strategic business reviews
Proficiency using CRM tools like Salesforce, HubSpot, or Outreach to manage pipeline and document client activity
Comfortable leveraging AI-enabled tools (e.g., email generators, call summaries, auto-research) to increase efficiency and personalization
Excellent communication and relationship-building skills — able to quickly build rapport and influence decision-makers
Highly organized and self-motivated, with the ability to manage a large volume of daily interactions in a performance-driven environment
Adaptable and quick to learn new products, sales tactics, and market changes
Willingness to travel domestically and internationally for in-market meetings with high-value clients
Preferred
Experience with digital marketing platforms (e.g., Google Ads, Meta) is an asset
Benefits
Competitive health benefits, flex time, and annual work-from-anywhere options
Equity opportunities and a chance to directly shape our AI future
A vibrant workplace culture that embraces experimentation, thought leadership, and continuous learning
Daily snacks
A vibrant cafeteria
Catered Friday lunches at our offices
Education reimbursement
In-house learning opportunities
A suite of leadership development programs
Community initiatives and volunteer opportunities
Company
Vendasta
Vendasta is an end-to-end e-commerce platform that democratizes technology for small enterprises.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$198.03MKey Investors
Foundry GroupLugard Road CapitalCanadian Business Growth Fund
2023-10-11Private Equity· $51.85M
2021-05-27Series D· $98.99M
2019-07-17Series C· $30.64M
Leadership Team
Brendan King
CEO
Allan Wolinski
Co-Founder
Recent News
EIN Presswire
2026-01-07
Company data provided by crunchbase