Apply on Employer Site

Heath Ceramics · 1 month ago

Web Content Producer

San Francisco, CA

Full-time

Hybrid

Mid Level

$87K/yr - $92K/yr

3+ years exp

Heath Ceramics is a California-based company known for its design-led approach to dinnerware and architectural tiles. The Web Content Producer will manage and produce content for the company’s website, ensuring alignment with the brand's vision and enhancing the customer experience through high-quality web content.

ManufacturingReal Estate

Responsibilities

Produce, publish, and update product and collection content on the website using established templates and guidelines

Merchandise products visually and categorically to support storytelling, navigation, and the overall customer experience

Write and edit product descriptions, specifications, and supporting content with accuracy, clarity, and alignment to Heath’s editorial standards

Research and gather accurate product information for Heath Dinnerware and Heath Home items to support complete and detailed website listings

Maintain sitewide accuracy across product data, images, content updates, and ongoing proofing

Execute web changeovers and updates tied to campaigns, product launches, and seasonal refreshes

Support special digital projects, including new feature launches and improvements to site structure or workflow

Partner with Digital Operations on SEO and accessibility updates to improve searchability and usability

Assist with ecommerce photoshoots, including sample coordination and day-of preparation

Collaborate with Project Managers and cross-functional teams to ensure timely delivery of web content

Support additional web content or ecommerce projects as needed

Qualification

Ecommerce merchandisingContent management systemsSEO best practicesCopywritingFront-end developmentCuriosityOrganizational skillsProblem-solvingAttention to detail

Required

Bachelor's degree in Marketing, Communications, Design, or a related field, or equivalent experience in web content production or ecommerce

3–5 years of experience in online merchandising, website content production, or ecommerce for physical products, preferably in home goods or multi-category retail

Experience updating websites using content management systems

Basic front-end development familiarity (e.g., web image optimization, HTML/CSS)

Knowledge of SEO best practices for ecommerce

Strong ecommerce merchandising skills with a customer-first mindset

Excellent copywriting, editing, and proofing abilities

High attention to detail with the ability to maintain consistency and accuracy across large volumes of content

Strong organizational skills and ability to manage multiple projects with quick turnarounds

Curiosity, problem-solving ability, and comfort working through ambiguity