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WebMD · 3 weeks ago

Wellness Program Coordinator (Detroit, MI)

Detroit, MI

Full-time

Onsite

Entry, Mid Level

2+ years exp

WebMD Health Services is part of the WebMD family, dedicated to empowering organizations and their populations to improve well-being. The Well-being Program Coordinator will work collaboratively with client health promotion teams to deliver well-being programming and health coaching, ensuring client satisfaction and engagement with WebMD services.

Health CareInformation ServicesInternetMental HealthOnline PortalsPublishing

Hiring Manager

Krista Frias

Responsibilities

Create a culture of well-being at the worksite level

Increase awareness and engagement in the client-wide well-being programs

Provide customized support to designated locations/business units

Promote well-being through meaningful interactions with employees

Assist with day-to-day delivery of established programs with direction from client and WebMD account team

Assist with program promotion, including development and/or distribution of promotional materials

Provide 1:1, video, and/or group health coaching

Assist participants’ progress through the stages of change for at-risk behavior

Utilize Motivational Interviewing techniques to elicit behavior change and reduce participant ambivalence

Perform biometric screenings via fingerstick utilizing CardioChek analyzers for results retrieval

Perform blood pressure measurement screenings (manual and automatic)

Perform annual vision testing across designated client sites using an Optec 5000 machine

Coordinate logistics and implement client-wide challenges, screenings, promotions, programs, events, etc

Encourage and support well-being policies at the client worksites (e.g., smoking, cafeteria, vending machines)

Develop and facilitate educational programs (i.e., courses, workshops, special events, and tabling events)

Deliver presentations both in-person and virtually

Coordinate and maintain a Well-being Champion Network

Collaborate with client’s HR/Benefit teams, and other departments as applicable

Develop and maintain files of community resources and health content for augmenting program delivery when necessary

Create and execute annual project plans, including development of delivery/implementation plan, action plans and tracking key project milestones for assigned sites

Document all key decisions from meetings and client conversations

Track and report on all participant-facing activities (e.g., coaching interactions, presentations, tabling events, challenges, etc.)

Monitor expenditures to assure spending remains within client's specified guidelines

Regular utilization of WebMD management information systems to track and evaluate program

Participate in both internal WebMD and client meetings

Other duties specific to account as assigned by client or WebMD (e.g., other in person health assessments, support fitness center, etc.)

Qualification

Health CoachingWellness CoordinationData AnalysisMicrosoft OfficeGoogle OfficeCHES CertificationCanva ProCommunicationOrganizational SkillsTime Management

Required

Minimum of a bachelor's degree required in a health-related field

2 years Wellness Coordinator/Health Coaching or similar health and wellness client-facing experience

Willing and able to occasionally travel out of the state to support client or WebMD

Ability to work independently onsite at client location and manage multiple competing priorities

Will occasionally need to work afternoons, evenings, and early mornings

Excellent communication/people skills, including proven ability to adapt to individual communication styles and client work groups, including office and manufacturing environments

Solutions-oriented and independent problem-solving mindset, paired with being able to effectively manage multiple priorities

Experience analyzing and interpreting data

Experience and comfort using Microsoft and Google office products

Excellent organizational and time management skills

Demonstrated enthusiasm for interacting with participants

Thrives in dynamic, fast-paced settings