University Partners · 2 months ago
Director of Maintenance - Student Housing
Dallas, TX
Full-time
Onsite
Director/Executive
10+ years expUniversity Partners is a student-housing-focused owner and operator committed to creating safe, efficient, and well-maintained communities that support the student experience. The Director of Maintenance provides strategic leadership and hands-on support for all maintenance operations across the UP portfolio, driving consistency in maintenance practices and ensuring a high-quality resident experience.
Real Estate
Responsibilities
Provide leadership and guidance to onsite and regional maintenance teams across the portfolio
Develop, standardize, and implement maintenance policies, SOPs, and preventive maintenance programs
Oversees the day-to-day operations of the maintenance department
Establish and monitor KPIs (work order performance, turn readiness, safety compliance, response times)
Lead national initiatives related to maintenance technology, work order system optimization, and process improvements
Partner with Operations and Asset Management on long-term planning, capital needs, and asset protection
Oversee all maintenance-related safety programs
Ensure compliance with OSHA, LOTO, SDS, and all required safety protocols
Conduct safety audits and implement corrective action plans
Lead training programs to ensure consistent safety standards portfolio-wide
Support acquisition due diligence, new community transitions, and construction hand-offs
Manage warranty processes, vendor coordination, and turnover of new developments
Ensure properties are prepared for turn, move-ins, and inspections with student-housing-specific readiness standards
Recruit, hire, and develop maintenance team members, including regional leaders if applicable
Provide ongoing field training, mentorship, and performance coaching
Support retention strategies and build a strong, service-oriented maintenance culture
Provide leadership during crisis response or emergency situations
Oversee capital projects, budgeting, and execution in collaboration with Asset Management
Develop and maintain national vendor relationships and negotiate contracts for essential services
Travel approximately 85% to support property teams, conduct audits, and provide hands-on leadership
Qualification
Required
10+ years of maintenance leadership experience, with at least 5 years specifically in student housing environment
Extensive knowledge of building systems (HVAC, electrical, plumbing, mechanical)
High school diploma or equivalent required
HVAC certification/licensure required
Strong project management and analytical skills
Experience building preventive maintenance programs and managing high-volume work order operations
Proficiency with Microsoft Office Suite and maintenance/work order systems
Excellent communication and leadership skills; strong ability to mentor and develop teams
Ability to travel ~85%
Company
University Partners
University Partners is acquires, develops, and manages student housing communities.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Carlie Cresse
Principal & COO
Company data provided by crunchbase