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Cayuse Holdings · 1 month ago

Business Analyst/Product Owner

Austin, TX

Full-time

Onsite

Senior Level, Lead/Staff

$109K/yr - $156K/yr

8+ years exp

Cayuse Holdings is a company focused on delivering civil services, and they are seeking a Business Analyst/Product Owner to support the PEMS project. The role involves analyzing business processes, acting as a liaison between business and IT teams, and ensuring requirements are met while maintaining a prioritized backlog.

Finance

Responsibilities

Analyzes program policies, procedures, and processes to determine the impact on business systems and functional areas

Analyzes and reviews system, data, and project deliverables such as business user requirements, design documentation, test plans, and risk assessment plans to ensure business and technical requirements are met

Works with program area staff to solicit, analyze and document business processes and requirements

Conduct comprehensive analysis of current-state business processes, identify inefficiencies, bottlenecks, and pain points, and design optimized, streamlined future-state processes. Lead efforts to implement reengineered processes, ensuring smooth transitions and measurable improvements in efficiency, cost-effectiveness, and service quality

Acts as a liaison between state staff and vendors to translate operational and business requirements to vendors

Serves as the Product Owner for an Agile team, including working with Agile/Scrum teams of contracted software vendors to implement system changes

Analyzes and writes User Stories with Acceptance Criteria based on business needs and according to the Agile methodology

Develops and maintains business user test scenarios and participates in systems and user acceptance testing

Creates use case scenarios, test plans, and exit criteria that accurately map back to the documented business requirements or user stories

Reviews, analyzes and executes test cases with a formal testing tool

Collaborate extensively with senior leadership, business units, IT teams, and external partners to elicit, analyze, and validate complex business requirements. Translate strategic objectives and user needs into actionable business and functional specifications that guide solution development

Reports project status to management on established timelines

Documents action items and business decisions

Conducts meetings and/or presentation tasks as needed

Act as a critical liaison, ensuring seamless communication and understanding between business stakeholders and technical delivery teams. Articulate business impacts of technical decisions and technical implications of business requirements

Tracks, documents and reports the status of testing. Manages schedule for deliverables as established

Evaluates proposed test strategies to ensure appropriate test coverage

Other duties as assigned

Qualification

Agile methodologyBusiness analysisUser storiesTechnical documentationMicrosoft OfficeTesting management softwareProject management softwareMedicaid systemsCustomer serviceProblem-solvingCommunication skillsTeamworkSelf-starter

Required

8 years' experience as a Business Analyst and Agile Product Owner

8 years' experience utilizing the Agile software development methodology

8 years' experience in performing complex business analysis and writing technical documentation

8 years' experience reporting project status to management including risks, issues, and key decisions

8 years' experience identifying project risks and issues; and developing/implementing mitigation strategies

8 years' experience in effective general written/oral communication, including documenting requirements, deliverables, test scenarios and project status

8 years' experience utilizing business analysis skills and interacting with business end users to gather, validate and document business requirements and translate into technical solutions to satisfy the business needs

8 years' experience performing review and approval processes of complex technical user and system requirements written by vendors

8 years' experience with Microsoft Office products (Teams, Word, Excel, PowerPoint)

8 years' experience coordinating and developing test plans/strategies, exit criteria and test scenarios

8 years' experience executing detailed test cases within a complex software environment

8 years' experience using testing management software

8 years' experience with Microsoft Project or similar project management software

8 years' experience approving and prioritizing user stories based on stakeholder feedback and subject matter expertise

8 years' experience with Medicaid systems and processes

8 years' experience in claims processing

Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment

Must possess problem-solving skills

Exceptional communication skills, both oral and written

Ability to respond effectively to customers with a sense of urgency

Highly motivated with the ability to handle and manage multiple tasks at any one time

Ability to forge new relationships, individual and teaming in nature

Must be a Self-starter, that can work independently and as part of a team