Adrenaline · 1 month ago
Digital Customer Support Representative
St. Louis, Missouri
Full-time
Onsite
Entry Level
2+ years expAdrenaline is a company focused on digital signage solutions, and they are seeking a Digital Customer Support Representative to monitor and support their systems. This role involves troubleshooting issues, responding to alerts, and collaborating with teams to ensure system reliability and performance.
Brand MarketingConstructionMarketing
Responsibilities
First responder for reports of system trouble received from client email or phone call
Setup and ship hardware for service and installation needs
Coordinate with Network Operations Manager on broader issues
Manage Field Support schedules and site visits with Tech labor partner
Assist Field Support team when required on field service visits
Qualification
Required
2+ years' professional, customer service experience with a technology company
Excellent communication skills
Ability to multi-task effectively
Highly driven and self-motivated
Ability to accurately report on field situations
Attention to detail coupled with sense of urgency
Function well within a team environment
Attention to detail
Company
Adrenaline
Adrenaline is a marketing agency that provides network transformation, brand marketing, digital signage, and design and construction.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sean Keathley
Founder & Chairman Emeritus
Recent News
The SaaS News
2024-03-01
Company data provided by crunchbase