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American Elevator Group · 1 week ago

Account Manager

St. Petersburg, FL

Full-time

Hybrid

Entry, Mid Level

2+ years exp

American Elevator Group is the largest independent elevator service company in North America, and they are seeking an experienced Account Manager to help provide exceptional services to customers. The role involves communicating the benefits of the company's services, managing sales activities, and supporting customers with their needs.

Building MaintenanceCommercialFacilities Support Services

Responsibilities

Provides sales planning & sales funnel management to the management team, identifying potential new clients and/or upselling existing clients

Creation/execution of successful go-to-market strategy to ensure a growing service customer base

Prospecting for new customers, including cold calling and identifying competitive accounts that can be converted to service

Selling quoted repairs/upgrades to existing and prospective maintenance customers

Work closely with sales and admin teams on requests for new business

Selling value and differentiating products and services on all new contracts

Educating customers on safety issues, code requirements or potential upgrades

Record account/customer activity in CRM/ERP/Accounting software

Support Environmental Control Board compliance with tracking and submittal of paperwork

Performs other duties as assigned

Qualification

Business AdministrationSales ExperienceCustomer Relationship ManagementAnalytical AbilityProspecting SkillsProject ManagementSafety IssuesCommunication Skills

Required

Bachelors degree in Business Administration, Marketing, or a related field required

2+ years of work experience in construction or industrial equipment service sales (elevator service highly preferred). Previous commercial and/or residential elevator installation or servicing experience a strong plus

Possess a positive can-do attitude with strong interpersonal/communication/presentations skills and the ability to build strong customer relationships at all levels

Willingness to prospect and identify new business opportunities. This might entail cold-calling and prospecting for new clients

Highly organized person who can monitor numerous projects at once and who can prioritize opportunities and has the analytical ability and business acumen to focus on profitable wins

Ability to understand the clients business, identify solutions & communicate value by proposing and persuading to buy and assist with project management

Capacity to become knowledgeable on safety issues and code requirements to better position the company to upsell