Apply on Employer Site

UGI Utilities, Inc. · 2 days ago

Program Manager

Lancaster County, PA

Full-time

Onsite

Senior Level

7+ years exp

UGI Utilities, Inc. is dedicated to providing a superior range of energy products and services to its customers. The Program Manager will lead the planning, marketing, implementation, and regulatory reporting aspects of the residential electric and natural gas Energy Efficiency and Conservation Programs, managing relationships with stakeholders and overseeing program budgets.

Electrical DistributionElectronicsEnergyRenewable Energy

Responsibilities

Partner with external providers (vendors, trade allies, community organizations, etc.) on the ongoing management of the EE&C Programs

Develop, construct, analyze, manage, coordinate 8 separate gas and electric EE&C programs (Residential Prescriptive, Residential New Construction, Residential Retrofit, Appliance Rebate, Appliance Recycling, School Energy Education, Energy Kits, and Community Based Organization marketing programs.) as the program manager

Assume primary ownership for developing the narrative and supporting data to be included in the Gas and Electric EE&C Annual Reports (filed with the PUC) for these programs

Identify best practices for program management and leverage these opportunities to further enhance the EE&C programs

Manage vendor relations and attend monthly status meetings to discuss program performance and address areas of concern

Develop plan amendments and updates to meet PUC requirements and settlement obligations

Lead efforts in the development of the TRM for UGI’s Gas programs and work with vendors and consultants to apply updates to the eTRACK software

Oversee submitting change orders, tracking project timelines, and performing testing and analysis for energy savings and cost effectiveness measures

Build and maintain the EE&C Master Data file that acts as a validation for SAP and eTRACK and develop and maintain key performance indicators (KPIs) as appropriate

Communicate results to Management through the development of a standardized monthly reporting package

Lead reporting efforts for gas and electric divisions, customer rate class, and program budget

Coordinate applicable ESG reporting requirements including the CO2 tracker, greenhouse gas emissions reductions, and unique customers served

Manage all facets of expense management including invoice coding, tracking vendor spending, and monitoring PO funding to ensure sufficient balances for timely invoice payments

Generate monthly eTRACK and SAP reports for tracking EE&C expenses, work cross functionally with the Accounting Department, and direct efforts to compile and analyze program expenses with the Rates Department to ensure accurate and timely completion of EE&C rate recovery filings submitted to the PUC

Lead efforts with Procurement to oversee the bid-process for contract renewals and/or awarding new contracts with EE&C vendors

Contribute to, and support management with the development of expert witness testimony, rebuttal testimony, rejoinder, and settlement negotiations

Work with internal departments (marketing, communication, customer service) to coordinate the ongoing management of the Gas and Electric EE&C programs

Manage customer service issues including but not limited to; researching unique customer rebate submissions that require additional research and analysis, leading communication and problem solving complex and/or technical customer or contractor issues

Support the Customer Programs Team with the assignment and completion of regular/periodic reports and special projects

These regular/periodic and special projects will require working with other departments within the company, and comparable departments of other companies to complete the assignment and meet the stated goals

Qualification

Program managementEnergy Efficiency ProgramsData reporting platformsAnalytical skillsRelationship managementMarketing experienceVendor managementBudget managementCustomer serviceProject trackingTechnical analysisContent developmentCampaign deploymentContract negotiationSpecial projectsWritten communicationOral communicationTeam collaborationProblem solving