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F.N.B. Corporation · 1 month ago

Collections Representative II

Pittsburgh, PA

Full-time

Onsite

Mid Level

3+ years exp

F.N.B. Corporation is a financial institution seeking a Collections Representative II. The role is primarily responsible for collecting delinquent accounts, preparing documentation, and determining collection strategies.

BankingFinanceFinancial Services

H1B Sponsor Likely

Responsibilities

Collects delinquent accounts by locating past due borrowers, distributing demand letters, contacting borrowers to establish payment procedures, utilizing effective human relation skills to obtain payments, notifying borrowers of their rights and amounts due, monitoring to ensure the borrower’s commitment to pay and obtaining payments while presenting a positive image of the Bank

Prepares and compiles documentation on all collection actions taken such as telephone conversations, alternative financial arrangements, letters mailed, conversations with borrowers and correspondence with loan officers by telephone or letter

Documents collection actions and prepares lists of past due loans to ensure adherence with due diligence accurately and timely

Prepares concise correspondence, records and reports by establishing and maintaining delinquent accounts records, updating files, documenting payments received, reviewing records and transactions, resolving misapplied payments, researching account transactions, completing Board or other reports, organizing and summarizing information and data and formatting letters and reports

Determines appropriate collection strategy by analyzing the borrower’s financial situation, reviewing the borrower’s loan application and other file information to determine appropriate collector strategy

Institutes legal action if instructed by preparing required paperwork, filing complaints with District Justice and referring automobile accounts to the Asset Recovery Officer while complying with policies, procedures and regulations to recover Bank assets

Performs other related duties and projects as assigned

Qualification

Foreclosure lawsCustomer service skillsAnalytical skillsProject management skillsCommunication skillsMS WordMS ExcelMS PowerPointOrganizational skillsInterpersonal skills

Required

High School or GED

3 years of experience

Excellent project management skills

Excellent communication skills, both written and verbal

Excellent organizational, analytical and interpersonal skills

Excellent customer service skills

Ability to use a personal computer and job-related software

MS Word - Basic Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

Knowledge of laws that relate to foreclosure, repossession and fair debt

Company

F.N.B. Corporation

Glassdoor3.9

F.N.B. Corporation (NYSE: FNB) is a diversified financial services company headquartered in Pittsburgh, PA.

Founded in 1864

Hermitage, Pennsylvania, USA

1001-5000 employees

https://www.fnb-online.com

H1B Sponsorship

F.N.B. Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (5)

2024 (2)

2023 (3)