Goodmans · 2 days ago
Installation Manager
Goodmans is seeking an experienced Installation Manager to lead their installation team and ensure exceptional customer experiences. This role oversees daily installation operations, develops team members, and drives continuous improvement across all installation activities.
Asset ManagementFurnitureInterior DesignRental
Responsibilities
Lead, coach, and develop installation staff and contract labor teams
Ensure high-quality delivery, staging, installation, documentation, and project closeout
Create a safe, efficient, and customer-focused installation experience
Use structured problem-solving (PDCA) and visual tools to improve processes
Collaborate with cross-functional teams to enhance workflow and outcomes
Track performance using KPIs and conduct quarterly employee reviews
Support corporate objectives, including operational excellence and technology adoption
Promote Goodmans’ values and culture of learning, respect, and continuous improvement
Qualification
Required
5+ years of relevant installation, operations, or project experience
Strong leadership, communication, and problem-solving skills
Ability to manage multiple projects and deliver high-quality results
Knowledge of installation processes, products, and quality standards
Strong customer service focus and professionalism