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Endeavor Air · 1 month ago

Operations Control Center (OCC) Intern

Minneapolis, MN

Internship

Onsite

Intern

$16/hr - $16/hr

Start in 2026 Summer

Endeavor Air is a wholly-owned subsidiary of Delta Air Lines, operating regional jets on daily flights. The OCC Intern will assist the OCC team in managing daily flight operations to ensure reliable and safe service for customers.

Aerospace

Responsibilities

Assist with the IOSA audit by learning our manual system, importing information, and articulating findings

Audit NOTAM’s in Sabre Audit Routings in Sabre, Endeavor’s flight planning software (NOTAM stands for Notice to Airmen, which contains information essential to personnel concerned with flight operation

Update and maintain AVTEC phone directory (Endeavor’s telephone and radio hub)

Assist Manager with reports and pulling information, such as 3+ hour delays

Communicating to Flight Control operations with issues such as Air Start INOP (out of service equipment) or airport now requiring an alternate

Update and maintain Phone Directory in Sabre as well as the AVTEC Phone Directory to keep them in sync

Report software and equipment issues to open tickets with the Delta Help Desk and monitor Bridge Lines as necessary

Update the OCC EFB’s (electronic flight bags) as required

Assist the Bridge during IROPs (irregular operations) as directed (communicate information to stations, Atlanta, Delta OCC, etc.)

Other duties as assigned

Qualification

Aviation ManagementAir Traffic ControlMicrosoft ExcelData AnalysisCustomer ServiceAnalytical ExperienceAircraft Dispatch KnowledgeCommunication SkillsOrganizational SkillsTeam CollaborationContinuous Learning

Required

Currently enrolled full-time in an undergraduate degree program such as Aviation Management or Air Traffic Control with Junior or Senior credit standing at the time of application submission

Ability to work both independently and collaboratively in a business environment

Above average written and communication skills

Strong PC skills including experience in Microsoft Office Suite, specifically Microsoft Excel

Effective organizational, time management, & multi-tasking skills

Ability to work full time (32-40 hours/week) during weekdays, with some schedule flexibility, if needed

Ability to work and be based in Minneapolis, MN