Technical Program Manager, Public Sector jobs in United States
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Scale AI · 1 month ago

Technical Program Manager, Public Sector

ScaleAI is focused on developing reliable AI systems for significant decisions, and they are seeking a Technical Program Manager for their Public Sector team. The role involves driving innovation and transformation by addressing technical and operational challenges to deliver impactful solutions for Public Sector customers, while managing relationships and ensuring customer success.

AI InfrastructureArtificial Intelligence (AI)Data Collection and LabelingGenerative AIImage RecognitionMachine Learning
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Drive innovation and transformation by diving deep into technical and operational challenges, solving undefined problems, and delivering impactful solutions for Public Sector customers
Leverage technical concepts, tools, and expertise to create solutions from scratch or drastically improve existing solutions
Use data, analytics, and technical expertise to align internal resources and create tools that directly add value to customers in the public sector space
Transition AI/ML technologies and processes into working Public Sector products / solutions even when requirements are undefined or ambiguous
Partner with engineering, operations, and other public sector teams to build and deliver AI systems tailored to unique government use cases in the computer vision and generative AI domains
Lead a cross-functional team to exceed the customer’s AI/ML objectives
Manage the long-term health of the customer base by identifying and preempting areas of risk or concern
Strategically identify ways we can make customer success repeatable and solve issues for future customers
Address engineering problems alongside the product development teams

Qualification

AI/ML technologiesStakeholder managementTechnical program managementPythonSQLML operations processEmpathyCommunicationProblem-solving

Required

An active TS/SCI clearance
3+ years of experience succeeding in stakeholder management or customer-facing role
A technical background (education or professional experience with CS, Economics, Statistics, Engineering)
A deep understanding of ML operations process
A track record of structured, analytics-driven problem-solving
Excellent verbal and written communication skills
Willingness to travel at least 25% of the time

Preferred

10+ years of professional experience, often in a customer-facing technical program management role in industry or government
Prior experience at an API technology company and / or managing technical customers using an API
Proficiency in Python, SQL or other programming languages

Benefits

Comprehensive health, dental and vision coverage
Retirement benefits
A learning and development stipend
Generous PTO
Commuter stipend

Company

Scale AI

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Scale’s mission is to develop reliable AI systems for the world’s most important decisions.

Funding

Current Stage
Late Stage
Total Funding
$15.9B
Key Investors
MetaAccelTiger Global Management
2025-06-10Corporate Round· $14.3B
2025-06-04Series Unknown
2024-05-21Series F· $1B

Leadership Team

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Jason Droege
Interim Chief Executive Officer
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Dennis Cinelli
Chief Financial Officer
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Company data provided by crunchbase