Apply on Employer Site

SquareTrade · 3 days ago

Senior Manager, Business Strategy and Operations

Brisbane, CA

Full-time

Hybrid

Senior Level

$160K/yr - $190K/yr

5+ years exp

SquareTrade is the fastest growing company of its kind, revolutionizing a $30b industry with service innovation and customer satisfaction. The Senior Manager, Business Strategy and Operations will lead strategic initiatives, manage cross-functional teams, and own a vertical line of business with direct influence on company performance.

Financial ServicesInsuranceProperty Insurance

H1B Sponsor Likely

Responsibilities

Lead and execute strategic operations initiatives across supply chain, customer experience, and internal systems

Scale service supply chain capabilities to meet future growth and optimize operational processes to reduce inefficiencies

Own a significant claims expense line in the P&L and drive cost reduction while maintaining service excellence

Collaborate with internal teams (Product, Engineering, Marketing, Sales) and external partners to meet aggressive business targets

Manage and mentor a team of managers and contributors

Present data-driven insights and recommendations to senior leadership

Qualification

Strategic operationsAnalytical skillsCross-functional team leadershipSupply chain managementAdvanced Excel proficiencyPowerPoint proficiencySQLTableauPower BIEntrepreneurial mindsetCommunication skillsPresentation skills

Required

5–8+ years of experience in consulting, strategy, supply chain, operations, or a related field

Bachelor's degree required

Proven ability to lead cross-functional teams and drive strategic decisions

Strong analytical skills with a bias for action and execution

Advanced proficiency in Excel and PowerPoint

Excellent communication and presentation skills, especially with executive audiences

Entrepreneurial mindset with a hands-on approach to problem-solving

Preferred

MBA or relevant Master's degree

Experience with SQL, Tableau, Power BI, Microsoft CoPilot or similar tools

Benefits

Medical, dental and vision coverage with network optionality to support our dispersed workforce

HSAs and FSAs

Open access to mental health benefits including 1:1 therapy, coaching sessions and digital resources

$75 monthly allowance to support self-care and well-being

Up to 4% company match into 401(k)

Supportive leave policies including paid parental, grieving and loss, and domestic violence protected leaves

Paid Time Off

Work flexibility

Talent shares

Tuition reimbursement

Learning opportunities

Hybrid work arrangements

$80 monthly internet connectivity stipend

Various corporate perks and discounts

Company

SquareTrade

Glassdoor3.9

Over the past 20 years, Allstate Protection Plans (also known as SquareTrade) has revolutionized the product protection industry.

Founded in 1999

Brisbane, California, USA

501-1000 employees

https://www.squaretrade.com

H1B Sponsorship

SquareTrade has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (30)

2024 (24)

2023 (18)

2022 (32)

2021 (23)

2020 (18)