NVIDIA · 2 days ago
Senior Customer Program Manager, AI and Cloud Platforms
Santa Clara, CA
Full-time
Onsite
Senior Level, Lead/Staff
$160K/yr - $253K/yr
8+ years expNVIDIA is a leading technology company known for its advancements in parallel and visual computing. The Senior Customer Program Manager will lead customer relations and technical program execution for enterprise customers, focusing on integrating complex AI model tech stacks and ensuring successful project delivery.
Artificial Intelligence (AI)Consumer ElectronicsGPUHardwareSoftwareVirtual Reality
Responsibilities
Define the strategy and execution plans for successfully integrating complex AI model tech stacks in customer environments, from evaluation/proof-of-concept to design/development/qualification/validation, to production launch
Execute the plan you craft by: scoping the project, identifying and assembling the core support team, formally kicking off the project with customers, developing a joint project timeline, supporting the design-in effort by providing technical collateral/tools, leading engineering design reviews, ensuring the implementation of certain customer-required features, driving resolution of any blocking issues, and ensuring timely customer acceptance and production deployment
Translate customer requirements into specific tasks and assign those tasks to relevant functional areas with ease. Collecting, prioritizing, tracking, and driving customer-reported issues to resolution/closure is a key focus of this role
Clearly and intelligently communicate issue status to the customer and internal (including executive) teams
Work closely with engineering, product management, and sales teams to resolve technical issues, set correct expectations and keep the scope of the projects on track to successful execution
Effectively organize and lead complex technical engineering-to-engineering discussions
Correctly represent the urgency of issues and raise them (internally and/or externally) as appropriate
Regularly communicate program status and key issues to management
Develop a close working relationship with customer development teams and use creativity to find solutions to their issues
Qualification
Required
BS/MS Engineering or Computer Science (or equivalent experience)
8+ years in a high-tech electronics industry with a focus on program/project management
Experience and therefore deep customer savvy born of running significant and complex software engagement programs, especially with strategic customers with large datacenter deployments
Strong technical savvy, including software qualification and deployment on AI infrastructure in a datacenter OR Cloud
Supreme leadership skills across broad and diverse functional teams
Validated history of 5+ years of project/program management of software product solutions
Strong technical background and experience working with customers in a cloud development/deployment and/or OEM environment
Experience leading global projects
Preferred
Graphics, and/or cloud datacenter development/deployment experience desirable
Comfortable defining and executing complex program schedules with intimate understanding of dependencies, critical paths, key and critical landmarks, and deliverables
Consistent record of handling multiple customers and customer programs across worldwide geographies and time zones
Benefits
Equity
Benefits
Company
NVIDIA
NVIDIA is a computing platform company operating at the intersection of graphics, HPC, and AI.
10001+ employees
H1B Sponsorship
NVIDIA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1877)
2024 (1355)
2023 (976)
2022 (835)
2021 (601)
2020 (529)
Funding
Current Stage
Public CompanyTotal Funding
$4.09BKey Investors
ARPA-EARK Investment ManagementSoftBank Vision Fund
2023-05-09Grant· $5M
2022-08-09Post Ipo Equity· $65M
2021-02-18Post Ipo Equity
Leadership Team
Jensen Huang
Founder and CEO
Michael Kagan
Chief Technology Officer
Recent News
2026-01-06
2026-01-06
Company data provided by crunchbase