State of Arkansas ยท 2 days ago
Chief AI Officer (IIA04C)
The State of Arkansas is focused on creating a more efficient government through technology. The Chief AI Officer will lead the development and implementation of the state's AI strategy, overseeing governance frameworks and engaging with stakeholders to promote transparency and collaboration on AI initiatives.
EducationEmploymentGovernmentPublic RelationsRecreation
Responsibilities
Manage, configure, and maintain state-of-the-art IT systems, servers, and network infrastructure
Ensure the availability, performance, and security of all IT systems that support government functions, including local and cloud-based resources
Monitor system performance and resolve issues proactively
Provide technical support for system issues, network outages, and hardware/software malfunctions
Troubleshoot issues and coordinate with other departments or external vendors as needed to resolve problems in a timely manner
Offer end-user support for various IT-related issues
Implement and enforce security protocols to protect state data, systems, and networks from cyber threats
Conduct routine security assessments and apply necessary patches and updates to ensure compliance with security standards and regulatory requirements
Perform regular updates and maintenance to ensure systems remain up to date, secure, and operating efficiently
This includes managing software upgrades, hardware configurations, system patches, and updates
Develop, test, and maintain backup and disaster recovery procedures to ensure data integrity and availability
Ensure that data backups are completed successfully and stored securely, and perform recovery operations as needed
Maintain accurate and up-to-date records of systems configurations, network diagrams, software licenses, and troubleshooting logs
Prepare reports on system performance, security incidents, and system updates for management review
Administer user accounts and access to systems, applications, and resources
Manage permissions, login credentials, and user authentication processes to ensure secure and appropriate access
Qualification
Required
A Bachelor's degree in Information Technology, Computer Science, or a related field is required
Eight (8) years of progressively responsible experience in IT management or technology operations
Solid knowledge and experience with a variety of IT systems, including network administration, server management, cloud computing, and system configurations
Proficiency in system troubleshooting and maintenance
Strong analytical and problem-solving abilities to quickly identify and resolve IT issues
Ability to diagnose and address system failures or performance issues efficiently
Strong understanding of cybersecurity principles and practices
Experience implementing and maintaining security measures to protect sensitive data and systems
Effective communication skills to interact with end-users, team members, and management
Ability to explain technical concepts to non-technical users clearly and concisely
Strong attention to detail when performing system configurations, troubleshooting issues, and ensuring all security protocols are followed
Accurate documentation and record-keeping are essential
Ability to provide exceptional support to end-users, understanding their needs and providing solutions in a timely and professional manner
Preferred
Master's degree or higher in AI, Computer Science, Data Analytics, or Public Administration
Experience developing or overseeing AI governance or risk management frameworks
Demonstrated experience in cross-departmental collaboration and large-scale program implementation
Experience communicating complex technical concepts to policymakers and executive leadership
Record of success leading AI or advanced analytics initiatives that improved service delivery, efficiency, or decision-making
Experience engaging with employers, academia, or private-sector partners to foster responsible AI innovation
Company
State of Arkansas
State of Arkansas is a government organization that offers child support, business, employment, education, and recreational services.
H1B Sponsorship
State of Arkansas has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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2023 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
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