Lindblad Expeditions · 1 month ago
Product Manager, Voyage
New York, NY
Full-time
Hybrid
Mid, Senior Level
$64K/yr - $80K/yr
3+ years expLindblad Expeditions is a pioneer in Expedition Travel, committed to providing unforgettable travel experiences. As a Product Manager, Voyage, you will oversee the entire voyage experience, collaborating with various stakeholders to ensure seamless and enriching journeys for guests while driving revenue growth.
EducationEnvironmental ConsultingTravel
Responsibilities
Collaborate with appropriate field staff, Product Managers – Pre & Post Experience, Marketing Managers, and other internal and external partners to create exemplary programming with compelling, marketable themes and bring those programs to market based on a launch schedule
Collaborate with Sales and Marketing to articulate unique voyage selling propositions and review and approve relevant content
Lead sales presentations and effectively convey the unique selling points of voyage experience
Create paid shore excursions as appropriate to augment included experiences and generate additional revenue
Collaborate with National Geographic Expeditions staff to bring the NGE name and experience into voyage programming
Seek opportunities to build experiences with LEX-NG Fund supported projects and/or individuals into voyage offerings
Collaborate with Sr. Management on annual deployments and deployment changes
Maintain a deep knowledge of permitting compliance laws and regulations, collaborating with the marine and port operations team to ensure voyages comply with these considerations
Collaborate with the Marine Department to create and maintain voyage sailing schedules (aka “technicals”)
Develop community/industry relationships and partnerships that add value to the guest experience and maintain a positive brand relationship in the areas we operate
Communicate environmental and social/community impacts and opportunities tied to voyage activities with LEX CES Team at regular intervals to elevate companywide awareness and strengthen the company’s commitment to responsible exploration
Ensure deadlines are met as determined by the Operations Calendar
Create and provide timely manifests with necessary information for voyage and land providers
Create and distribute working itineraries with operational instructions, contact information and other essential information to execute the voyage to the highest standards
Maintain contact with the field and assist as appropriate
Maintain voyage P&L and ensure voyages operate within budget, while optimizing profitability
Negotiate favorable voyage land costs and create voyage land costs budget
Review, process, and reconcile invoices for voyage costs
In cooperation with the Guest Communications Department, create and ensure the accuracy of final voyage documents
Create and maintain internal documents and systems to ensure accuracy for users. Work with a cross-departmental team to support all operational aspects in any contingency or emergency
Review booking and pacing to work with Marketing and Sales to address shortfalls and ensure maximized revenue
Review and respond to various reports and implement action plans where necessary. Own voyage experience guest scores
Seek continual improvement of geographical knowledge, representing your assigned regions and programs as a subject matter expert
Visit and liaise with ship personnel, field staff, local vendors, local guides, conduct site inspections, and gather other appropriate on-site field information as necessary
Conduct training with field staff, local guides, and other appropriate field personnel
Have deep knowledge of the competitive market to collaborate with Marketing to ensure voyages are competitive in terms of experience, price, and other relevant aspects
Represent the organization in regional associations, such as IAATO and AECO, as necessary
At all trainings and events, be equipped with current knowledge and examples of the company’s environmental and social/community impact programs, and prepared to share this knowledge with others who represent our brand
Qualification
Required
Bachelor's degree in business, Hospitality, Tourism, or a related field or equivalent industry experience
At least 3 years of experience in voyage development, travel planning, or a similar role
Experience in developing sales presentations and marketing strategies
Basic understanding of permitting compliance laws and regulations related to maritime operations
Familiarity with budgeting and financial management
Strong communication and negotiation skills
Ability to work collaboratively with cross-functional teams
Exceptional analytical skills with experience in financial reporting and analysis
Strong leadership and training abilities to guide field staff and local vendors
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with project management tools
Preferred
Master's degree in business administration, Tourism Management, or a related field
5+ years of experience in voyage development or similar roles within the travel or expedition industry
Proven track record of successful project management and execution
In-depth knowledge of geographical regions relevant to the company's voyages
Comprehensive understanding of competitive market positioning and pricing strategies
Advanced proficiency in accounting software and CRM systems
Familiarity with industry-specific software for itinerary planning and management
Company
Lindblad Expeditions
Lindblad Expeditions & National Geographic offer authentic exploration
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.03B2025-08-06Post Ipo Debt· $675M
2023-04-17Post Ipo Debt· $275M
2020-08-27Post Ipo Equity· $85M
Leadership Team
L. Dyson Dryden
CFO
Recent News
2025-11-04
Company data provided by crunchbase