FIELD SYSTEMS ENGINEER-(HYBRID- LAS VEGAS, NV) jobs in United States
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Compass Digital · 1 month ago

FIELD SYSTEMS ENGINEER-(HYBRID- LAS VEGAS, NV)

positionLas Vegas, NV
timeFull-time
remoteHybrid
seniorityEntry Level
money$65K/yr - $70K/yr
date1+ years exp

Compass Digital is the technology arm of Compass Group North America, focused on driving transformation in the hospitality sector. The Field Systems Engineer will support technology systems, particularly POS systems, ensuring seamless operations during events and providing onsite support in the Las Vegas market.

Customer ServiceHospitalityInformation Technology
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Work & Life Balance
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H1B Sponsor Likelynote

Responsibilities

Onsite support for events throughout the Las Vegas market with a focus on T-Mobile Arena
Oversee and support staff PC/Laptops and Printers
Primary point of contact for all technology related systems
Ensure point of sale and other supporting systems are in full operation and ready for upcoming events
Prioritize projects and issues and escalate to Regional IT as necessary
Develop hands-on, in-depth knowledge of products and maintain full operational status
Assist with the Installing, moving or replacing of hardware as needed
Develop relationships and regular communication with vendors to ensure proper system support & maintenance
Assist in the planning, coordination and execution of system installations, upgrades, and maintenance
Participates in regularly scheduled calls with corporate IT and vendors to review & address outstanding issues
Communicate issues and resolution progress to relevant location, regional, and corporate personnel as needed
Maintain inventory counts and status of all technology systems
Manage the troubleshooting, resolution, and documentation of technical issues related to hardware, software, etc
Other tasks as assigned

Qualification

Technical systems supportPoint of sale systemsBasic networking knowledgeHospitality experienceLive events experienceAttention to detailProblem-solving

Required

1+ years' experience supporting technical systems (hardware, software, etc.)
Basic networking knowledge (firewalls, switches, wireless)
Strong attention to detail and commitment to problem-solving
High-energy, self-motivated, action oriented, multi-tasking, positive and humble attitude, flexible, hard-working, high level of integrity
Ability to work long shifts
Ability to work nights, weekends, and holidays
Up to 30% travel throughout the US

Preferred

Hospitality or live events experience is a plus
Familiarity with point-of-sale systems is a plus

Benefits

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Company

Compass Digital

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We’re the digital transformation and innovation experts at Compass Group North America.
dateFounded in 2016
location
Mississauga, Ontario, CAN
people-size201-500 employees
web-link
https://www.compassdigital.io/

H1B Sponsorship

Compass Digital has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (57)
2024 (45)
2023 (49)
2022 (39)
2021 (26)
2020 (29)

Funding

Current Stage
Growth Stage

Leadership Team

M
Matthew Clair
SRE
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Company data provided by crunchbase