UserTesting · 2 days ago
Value Management Consultant
California, United States
Full-time
Hybrid
Mid, Senior Level
3+ years expUserTesting is the leader in human insight, focusing on helping organizations craft exceptional customer experiences. As a Value Management Consultant, you'll shape how the company defines and demonstrates customer value by collaborating with Sales, Customer Success, and Marketing to create compelling value narratives.
Consumer ResearchMarket ResearchMarketing AutomationProduct ManagementSaaS
Responsibilities
Partner with Sales to co-create compelling business cases that quantify customer challenges, the cost of inaction, and projected ROI
Lead strategic discovery sessions to elevate customer conversations and influence deal strategy with tailored value narratives
Build and maintain tools including ROI calculators, TCO models, and value frameworks that empower field teams
Collaborate with Customer Success to embed value realization into onboarding, success planning, and QBRs
Analyze post-implementation metrics to demonstrate business outcomes and fuel expansion efforts
Contribute to scalable assets like reusable benchmarks, proof points, and industry-specific value frameworks
Deliver training sessions to upskill internal teams on value-selling best practices and contribute to continuous improvement initiatives
Qualification
Required
3–6 years of experience in value engineering, management consulting, finance, or strategy roles—preferably within a SaaS environment
Proven track record of influencing commercial outcomes through value-based initiatives
Strong analytical and storytelling skills, with the ability to simplify complex insights for executive audiences
Experience with ROI modeling and value-selling methodologies (e.g., MEDDPIC); familiarity with tools like Cuvama is a plus
Confident collaborator who thrives in cross-functional environments and brings a proactive, curious mindset
Role is hybrid, based in [Insert City]
Occasional travel required (up to 10%)
Company
UserTesting
UserTesting is an on-demand human insight platform designed to improve customer insights.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$152.74MKey Investors
Scottish EnterpriseInsight PartnersAccel
2022-10-27Acquired
2021-11-17IPO
2020-11-17Grant· $4.24M
Leadership Team
Eric Johnson
CEO
Jamie Anderson
Chief Revenue Officer
Recent News
2025-10-27
InternetRetailing
2025-10-23
2025-10-22
Company data provided by crunchbase