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Veeva Systems · 1 week ago

eLearning Curriculum Developer - Veeva Safety

United States

Full-time

Remote

Mid, Senior Level

$75K/yr - $125K/yr

5+ years exp

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. The eLearning Curriculum Developer will create innovative learning content for the Veeva Safety platform, focusing on comprehensive eLearning programs that educate users on global safety case processing and reporting.

BiotechnologyCRMEnterprise SoftwareSoftware

No H1B

Responsibilities

Design and develop comprehensive, high-quality eLearning programs for Veeva Safety modules, including case intake, case processing, submissions, and aggregate reporting

Utilize modern authoring tools and interactive formats (e.g., video, graphic design, interactive eLearning) to build, deploy, and update courses and supporting materials

Translate complex technical subjects and regulatory requirements into clear, concise, and engaging instructional content for both functional and technical users

Develop training content meticulously aligned with Veeva Safety features, global industry best practices, and stringent regulatory requirements (e.g., expedited/periodic reporting, Regional Health Authority guidance, and ICH E2B R3)

Conduct thorough instructional research and task analysis to ensure learning content reflects real-world Veeva Safety use cases and role contexts

Manage the end-to-end curriculum development lifecycle, spanning analysis, design, development, implementation, and evaluation

Collaborate cross-functionally with Subject Matter Experts (SMEs) and stakeholders to validate learning objectives, confirm technical accuracy, and integrate feedback effectively

Maintain a deep working expertise in Veeva Safety and Vault Platform technologies

Drive all assigned projects with accuracy, transparency, and a strong commitment to meeting established deadlines and milestones

Stay current with industry trends, learning best practices, and emerging technologies to continuously enhance training delivery methods

Qualification

Curriculum developmentGlobal Case ProcessingPeriodic ReportingVeeva SafetyModern authoring toolsLearning Management SystemsPharmacovigilance processesVisual design skillsWritten communication skillsVerbal communication skillsInterpersonal skillsTeam collaboration

Required

Bachelor's degree in a relevant field or equivalent practical experience

Minimum 3+ years of dedicated curriculum development experience, specifically creating technical or administrative learning content for software products

Minimum 5+ years of experience in Global Case Processing and Periodic Reporting, preferably utilizing multiple safety software tools (e.g., Oracle Argus, Aris Global LSMV)

Expert proficiency in modern authoring tools and publishing platforms (e.g., Articulate 360, TechSmith Camtasia, WellSaid) and Learning Management Systems (LMS)

Deep and solid understanding of end-to-end pharmacovigilance processes and regulatory requirements, including the Individual Case Safety Report (ICSR) lifecycle, case processing, coding dictionaries (MedDRA, WHODrug), and periodic reporting standards

Proven ability to analyze new product specifications and features to determine their impact on case processing and periodic reporting workflows

Exceptional written, visual design, and verbal communication skills

Consistent track record of accountability in delivering high-quality projects on time in a fast-paced environment

Strong interpersonal skills with the initiative to build collaborative, productive relationships across all lines of business

Ability to work effectively both independently and as part of a high-performing team, demonstrating flexibility and adaptability to new challenges