Zappos Family of Companies · 2 days ago
Sr. Marketing Product Manager, Zappos (Amazon Fashion)
New York, NY
Full-time
Onsite
Mid, Senior Level
$129K/yr - $213K/yr
5+ years expZappos is a customer-centric company seeking a Sr. Marketing Product Manager to drive customer strategy through data-driven insights. The role focuses on developing CRM and loyalty strategies, collaborating with cross-functional teams, and presenting actionable recommendations to senior leadership.
E-CommerceRetailShoesShopping
Responsibilities
Develop and execute comprehensive customer strategy based on quantitative and qualitative insights
Drive the development and implementation of CRM strategies across all customer touchpoints
Define and execute strategies to increase new customer conversion, second purchase rates, and loyalty program effectiveness
Partner with marketing teams to optimize customer communication strategies across channels (email, push, etc.)
Develop and track key customer metrics and KPIs to measure strategy effectiveness
Build and maintain strong partnerships with cross-functional teams including Marketing, Merchandising, and Technology
Present strategic recommendations to senior leadership based on customer insights and market analysis
Qualification
Required
Experience using data and metrics to drive improvements
Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
Experience leading go-to-market for consumer software or hardware product launches
Bachelor's degree in business or analytical discipline
Experience communicating and presenting to senior leadership
5-8 years of experience in strategic management consulting, customer strategy, CRM, or related field
Preferred
Experience using any of SQL or other analytical tools for conducting data analysis
Experience with customer segmentation, profiling, and targeting
Experience within e-commerce or Retail fields
Benefits
Equity
Sign-on payments
Medical
Financial
Other benefits
Company
Zappos Family of Companies
At Zappos, winning starts from the ground up.
1001-5000 employees
H1B Sponsorship
Zappos Family of Companies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (5)
2023 (15)
2022 (14)
2021 (8)
2020 (10)
Funding
Current Stage
Late StageTotal Funding
$62.75MKey Investors
Sequoia CapitalZVestTony Hsieh
2009-07-22Acquired
2009-03-10Series Unknown
2005-11-01Series E· $13M
Leadership Team
Nigel Storey
Chief Technology Officer
Ashley Rivera
Brand Marketing Manager, Partnerships
Recent News
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