Fragomen · 1 day ago
Business Enablement Director
United States
Full-time
Remote
Director/Executive
10+ years expFragomen is seeking a Director of Business Enablement to lead the firm’s growing Business Enablement function, focusing on modernizing growth strategies and executing effectively across a global platform. The role involves optimizing business development processes and enhancing client relationships through data-driven strategies and operational excellence.
ConsultingDocument ManagementLegalLegal Tech
Hiring Manager
Nikki Pichurko
Responsibilities
Direct a revenue target-setting process for practices, ensuring alignment with firmwide growth goals
Conduct ongoing variance and pipeline analysis to identify growth opportunities and risks
Build and manage commercial dashboards that provide real-time insights into client, market, and practice performance
Govern and institutionalize sales forecasting methodologies to standardize scalable, data-driven processes that underpin commercial success
Serve as the strategic nexus between Practices, Business Development, Marketing, Finance
Establish and standardize mechanisms, workflows, and sales processes across practices and regions to bring order, structure, and accountability to a rapidly evolving commercial function
Partner with Finance, BD, Practice Leaders, and firm leadership to define revenue targets and pricing frameworks, and to operationalize SLAs, payment terms, and other key commercial mechanisms that support and drive firmwide growth objectives
Educate and influence partners and leadership on best practices in client growth, cross-selling, and deal management - driving a cultural shift toward more commercially minded operations
Provide guidance to accelerate response times on pitches and RFPs
Deploy and optimize tools such as CRM, proposal automation, and reporting systems to improve visibility and efficiency
Identify opportunities in the client lifecycle and implement solutions to increase revenue – cross selling, upselling, fee increases
Build and oversee commercial intelligence dashboards that track pipeline, win rates, client profitability
Create playbooks, templates, and frameworks to streamline deal execution and enhance collaboration across regions
Ensure data accuracy, adoption, and continuous process improvement across all enablement platforms
Qualification
Required
Bachelor's degree in Business, Marketing, Finance, or related field required
10+ years of progressive experience in sales operations, revenue operations, or business development operations, ideally in a large professional services, consulting, or global law firm environment, including minimum of 6 years of increasing managerial experience
Experience with CRM platforms and strong familiarity with reporting tools (e.g., Power BI, Tableau)
Proven success building scalable go-to-market infrastructure in large, global organizations
Exceptional communication and influencing skills - capable of influencing at all levels, including partners and executive leadership
Deep analytical and financial acumen; skilled at translating data into actionable insight
Demonstrated experience leading cross-functional initiatives that enhance revenue growth and operational alignment
Strong project management skills with a focus on execution and measurable impact
Comfortable navigating change and introducing new concepts in traditionally non-commercial environments
Willingness to travel as needed
Preferred
MBA or equivalent
Company
Fragomen
Fragomen is a legal firm that provides crisis management, employment verification, compliance, document, and immigration services.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Alison Swenton Arjoon
Chief Marketing and Business Development Officer
Julia Onslow-Cole
Partner, Global Government Strategies & Compliance
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