Medline Industries, LP · 5 hours ago
IS Systems Analyst Lead - D365(Sales)
Northbrook, IL
Full-time
Onsite
Senior Level
$115K/yr - $173K/yr
7+ years expMedline Industries, LP is seeking a talented IS Systems Analyst Lead to manage internal teams and deliver high-quality enterprise CRM and reporting solutions using the Dynamics 365 platform. The role involves leading system design, development, and support while collaborating with business partners to enhance user experiences and system efficiency.
Consumer GoodsHealth CareHospitalityManufacturingMedical
Responsibilities
Manages and customizes the CRM system to support and enhance business processes and user needs
Collaborate with business partners to draft functional and technical requirements that clearly articulate the design, architecture, and business objective of needed solutions
Act as primary point of contact for Dynamics 365 CRM related issues and evaluate the impacts due to enterprise changes or integrated systems
Understand and adhere to existing change delivery processes
Suggest process/tooling improvements and automation where applicable
Participate in hiring, mentoring and onboarding of new team members
Define appropriate system design to meet business requirements while keeping in mind existing code and design patterns, performance expectations, integration points and downstream impacts of the change
Perform coding and configuration customizations, code walkthroughs and assist other team members as needed
Manage user permissions, creating workflow rules, analyzing data, coordinating integrations, and ensuring data integrity
Focus on maintaining system uptime and keeping any backend jobs running successfully
Learn and support application performance management tools used for the platform
Analyze production issues as necessary to determine the cause of the issue and determine the necessary course of action for resolution
Partner with the team and provide coaching as needed
On-call support during critical operational issues, enterprise migrations, Hypercare and Infrastructure support
Qualification
Required
Minimum of 7 years' experience in coding/customizing on the Dynamics 365 CE platform (Online/On-premises) or similar platforms
Comprehensive understanding and hands on experience of the various configuration/management features available on the Dynamics platform. Platform security, governance, data modeling, plugins, workflow/Power Automate authoring, consuming Dynamics web APIs, security model, platform non-code customization and solution/app management
Knowledge of best practices on user license and online capacity management
Strong communication (verbal and written) skills are needed. Articulate technical information and business solutions to non-technical business users in a clear manner. At the same time be able to discuss technical nuances with team members, architects, infrastructure teams, etc
Strong at C# .NET, T-SQL, JavaScript, HTML, FetchXML, SOAP, and REST API concepts/technologies
Experience managing integrations with API gateways, concept of queuing systems, bulk data sync from cloud to local data stores, advanced reporting solutions using enterprise reporting tool like Power BI or Tableau
Experience with Jira, Agile development processes and DevOps
Deep functional knowledge of the D365 sales module (Bonus points for any other additional modules like Customer Service, Field service, etc.)
Have an exploratory, analytical and creative mindset. Keep up with technology and community tools available. Seek out new techniques and information sources required to solve business or technical needs that arise
Benefits
Health insurance
Life and disability
401(k) contributions
Paid time off
Company
Medline Industries, LP
Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care.
10001+ employees
H1B Sponsorship
Medline Industries, LP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (344)
2024 (144)
2023 (142)
2022 (143)
2021 (137)
2020 (113)
Funding
Current Stage
Public CompanyTotal Funding
$0.5MKey Investors
North Carolina Department of Commerce
2025-12-17IPO
2021-06-05Private Equity
2019-09-12Grant· $0.5M
Leadership Team
Steve Miller
Chief Operating Officer
Amanda Laabs
Chief Product Officer
Recent News
2025-12-26
TheStreet.com
2025-12-20
2025-12-19
Company data provided by crunchbase