Clarke Power Services, Inc. · 1 month ago
Service Writer / Customer Support Representative
Kansas City, MO
Full-time
Onsite
Entry Level
$28/hr - $28/hr
2+ years expClarke Power Services, Inc. is an industry leader in customer service, currently seeking a Service Writer / Customer Support Representative. The role involves interpreting customer needs, fulfilling parts and service requirements, and maintaining accurate customer orders and inventory.
Mechanical EngineeringProfessional ServicesTransportation
Responsibilities
Retail focus – Customer Relationship
Solicit sale of new or additional parts or services
Utilizes computer system for entering and updating customer orders, maintaining accurate inventory, and closing invoices to customer
Strong data entry skills are a must
Communicating with customer in person, over the phone and using electronic (web-based) tools
Handle /resolve inventory issues at the location
While performing the duties of this job the employee is required to write an accurate, descriptive and clear repair order for work to be performed
Ability to effectively work in a team environment
Qualification
Required
2 years related experience with Service Writing will be helpful
Experience with warranty work and invoicing needed
A technical background with engines will be helpful
Must be able to obtain DOT Med Card
High school diploma or general education degree (GED)
Strong data entry skills are a must
Ability to effectively work in a team environment
While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit
The associate is frequently required to use hands to touch, handle, and feel, and reach with hands and arms
The associate must be able to regularly lift and/or move up to 50lbs and occasionally lift and/or move up to 100lbs with assistance
The associate must be able to read and write reports
Implement and enforce Health and Safety rules, regulations, policies, procedures, and prescribed instructions
The employee is occasionally required to safely operate warehouse equipment including 2-wheel and 4-wheel carts, forklift truck, etc
Benefits
Health Insurance (medical, dental, vision)
Healthcare Savings Account Option
Paid Holidays & Vacation
Life insurance
A great 401K plan
Benefits start the first day of the month following your start date!
Company
Clarke Power Services, Inc.
Clarke has been raising the standards in the custom engineering, diesel engines, and trucking industries for ourselves, our partners, and competition.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Kirk Andreae
President/CEO
Company data provided by crunchbase