Apply on Employer Site

DESBY Technologies · 1 month ago

Senior Functional Architect

United States

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

DESBY Technologies is a forward-thinking organization specializing in delivering cutting-edge ServiceNow solutions to drive digital transformation and operational excellence. They are looking for a Senior Functional Architect to translate business requirements into technical solutions, configure ServiceNow applications, and provide expertise on best practices and industry standards.

AdviceConsultingInformation Technology

Responsibilities

Lead the development of functional specifications, business process models, and solution architectures to support the design and implementation of IT systems and applications

Collaborate with clients and internal stakeholders to understand business requirements, identify process improvements, and define strategic roadmaps for IT transformation initiatives

Design and document end-to-end business processes, use cases, and workflows, ensuring alignment with industry best practices and standards

Provide technical leadership and mentorship to project teams, including functional analysts, business analysts, and solution architects, guiding them through the software development lifecycle and ensuring adherence to project timelines and standards

Conduct stakeholder workshops, requirements gathering sessions, and user acceptance testing (UAT) sessions to validate solution design and ensure alignment with business objectives

Serve as a subject matter expert on emerging technologies, software development methodologies, and industry trends, providing insights and recommendations to inform solution design and architecture decisions

Participate in pre-sales activities, including solution demonstrations, technical presentations, and proposal development, to support business development and client engagement efforts

Qualification

ServiceNowSolution architectureBusiness process designAgile methodologiesFunctional specificationsEnterprise software solutionsAnalytical skillsStakeholder engagementUser acceptance testingProject Management ProfessionalITIL 4Certified Business Analysis ProfessionalCommunication skillsInterpersonal skillsMentorshipProblem-solving skills

Required

Bachelor's degree in computer science, Information Technology, Business Administration, or related field; or 3+ years of related work experience

8+ years of experience in functional analysis, business process design, or solution architecture, with a focus on designing and implementing complex IT solutions for enterprise clients

Strong understanding of software development lifecycle (SDLC) methodologies, including Agile, Scrum, and Waterfall

Proven ability to translate complex business requirements into clear and actionable functional specifications, use cases, and workflow diagrams

Excellent analytical and problem-solving skills, with the ability to quickly understand and address business challenges and opportunities

Strong communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders, including clients, technical teams, and senior management

Preferred

Master's degree in computer science, Information Technology, Business Administration, or related field

Experience working with enterprise software solutions, CRM systems, ERP systems, or custom-developed applications is a plus

Relevant certifications such as Certified Business Analysis Professional (CBAP), ITIL 4, or Project Management Professional (PMP) are desirable but not required