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Metropolitan Transportation Authority · 1 day ago

Systems Administrator - Level 5 (TCU)

New York, NY

Full-time

Hybrid

Senior Level, Lead/Staff

$87K/yr - $124K/yr

10+ years exp

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people. The Systems Administrator - Level 5 (TCU) role involves providing technical support for MTA’s computer server hardware, operating system software, and storage area network environment, including installation and maintenance of complex computer equipment and software configurations.

Transportation/Trucking/Railroad

Responsibilities

Install and oversee the configuration and troubleshooting of complex hardware and/or software solutions supporting MTA’s server and storage environment to ensure that all MTA application and system availability targets are met

Configure and install servers for various functions, including but not limited to application servers, database servers, domain controllers, web servers, and storage area networks

Work with database administrators, network administrators, help desk staff, and other IT technical resources to coordinate server and storage infrastructure requirements and analyze/troubleshoot issues as they arise

Ensure all required system documentation and record keeping requirements associated with maintaining and controlling IT assets are completed accurately, timely, and in accordance with MTA policies and procedures and department requirements

Lead the evaluation of new products and technologies and provide input into the overall impact of introducing the technology in the MTA environment

Guide less senior technicians and staff in the performance of their tasks

Plan, design, engineer, and document solutions and standards to be applied within the IT department

Lead the planning and coordination of tasks associated with the installation of server and storage technology

Qualification

Server hardware installationOperating system softwareStorage area networkTechnical directionWindows servicesNetworking protocolsAnalytical skillsTechnical manualsPlanning activitiesCommunication skillsLeadership experience

Required

Advanced knowledge and familiarity with installing, maintaining, and troubleshooting computer server hardware, operating system software, and storage area network equipment

Ability to troubleshoot and support technical issues both remotely and on-site using standard MTA tools and techniques

Ability to read and understand schematic diagrams, technical manuals, and documentation such that supported equipment and software can be maintained with minimal training

Strong oral and written communication skills

Strong analytical skills

Demonstrated experience providing technical direction to less senior staff members

Strong people skills and proven leadership experience

Demonstrated experience in planning activities and providing advanced technical direction to less senior staff members

Must be able to move and lift up to 25 lbs. of equipment such as monitors, keyboards, CPUs, printers, laptops, firewalls, etc

Must demonstrate highly developed knowledge of current industry standard IT technologies and market trends

Demonstrated ability to plan, present, and apply complex technology solutions to solve critical business requirements effectively and efficiently

Proven experience working with senior-level staff contributing to both short-term and long-term technology related planning strategies

Bachelor's degree in Computer Science, Information Technology, or related discipline; or a minimum of 12 years' experience installing, maintaining, administering, and supporting computer hardware and operating systems software such as Windows, HP-UNIX, LINUX, VMware, ESX, or Active Directory

Must possess a minimum of 10 years' experience with maintaining and supporting computer hardware, operating systems, software, networking protocols, internet technology, and Windows services

Company

Metropolitan Transportation Authority

Glassdoor3.6

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people in the 5,000-square-mile area fanning out from New York City through Long Island, southeastern New York State, and Connecticut.

Founded in 1834

New York, NY, US

10001+ employees