YMCA of the Rockies · 1 month ago
Conference Administrative Assistant (2026)
Estes Park, CO
Full-time
Hybrid
Entry Level
$15/hr - $15/hr
1+ years expYMCA of the Rockies is a family and group conference and retreat destination serving over 150,000 guests annually. The Conference Administrative Assistant provides essential administrative and guest service support to ensure efficient coordination and exceptional hospitality for all conference groups.
CommunitiesHospitalityNon Profit
Responsibilities
Provide professional office phone reception for the Conference Department, including radio communication with Group Leaders, Set-Up Team Members, and staff across departments
Process and respond to emails sent to the general Conference Department inbox in a timely and professional manner
Enter, update, and verify conference event details within the Maestro reservation system (training provided)
Identify incomplete or inaccurate group event orders and assist Conference Coordinators in obtaining accurate information regarding meeting room set-ups, meals, and lodging accommodations
Develop positive, professional, and cooperative relationships with colleagues in all Estes Park Center departments
Promote a welcoming, solutions-oriented, and guest-focused environment at all times, reporting areas of concern to supervisors promptly
Collaborate with other EPC departments to ensure the specific needs of each group or family reunion are met
Maintain flexibility to work a varied schedule, including days, evenings, weekends, and holidays as needed
Qualification
Required
Associate's Degree preferred, or a minimum of one (1) year of relevant administrative or hospitality experience
Exceptional guest service skills demonstrated through clear, professional, and friendly communication (both verbal and written)
Proven ability to resolve guest concerns with professionalism and a focus on satisfaction and relationship building
Strong organizational skills with attention to detail and the ability to prioritize effectively in a dynamic, time-sensitive environment
Demonstrated leadership, accountability, and independence while maintaining a team-oriented mindset
Proficient computer skills and familiarity with basic office equipment (copiers, scanners, printers, etc.)
Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility, and Faith in all functions
Uphold the YMCA of the Rockies Mission, policies, and programs
Possess and demonstrate excellent customer service skills; for example, friendly, personable, helpful, patient, and professional
Support the YMCA of the Rockies safety program. Promote safe work practices and a safe environment for guests, members, and staff
Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse community
Attend required abuse risk management training and report suspicious or inappropriate behaviors and policy violations
Commitment to diversity, equity, inclusion, and antiracism is required
Must meet acceptable criminal background check standards
Company
YMCA of the Rockies
YMCA of the Rockies is a community organization that helps to changes lives through building and strengthening relationships.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Julie Watkins
President / CEO
JEFFREY ALLISON
Vice President & Chief Financial Officer
Recent News
Hotel Management Network
2026-01-16
2024-01-25
2023-06-21
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