Massanutten Resort ยท 2 months ago
Family Adventure Park Assistant Manager
McGaheysville, VA
Full-time
Onsite
Mid LevelMassanutten Resort is a dynamic operation that offers seasonal activities. The Assistant Manager is responsible for facilitating various park operations, ensuring safety and profitability, and stepping in for the Manager as needed.
Hospitality
Responsibilities
Ensure the operation adheres to all of the evolving laws and standards related to the industry
Promote a positive culture in the work place to enhance the productivity and morale of the team
Monitor and respond to the feedback from customers and employees to meet the growing customer service expectations and business goals
Proactively plan between seasons to implement changes and to ensure a seamless transition between the seasonally changing activities
Manage Zipline Course Maintenance and Annual Inspections
Other duties as assigned by management
Oversee the work of all employees and direct supervisory staff in accordance with departmental objectives
Directly support manager and stand in as needed
Monitor employee training, skills, and task proficiency and adjust as needed
Assist with scheduling, staffing, and hiring/disciplinary actions
Ensure departmental standards and training guidelines are upheld by supervisory staff
Facilitate teamwork building initiatives and monitor progress
Provide feedback to/from supervisors and managers
Consider feedback and communicate with manager to respond and develop solutions
Implement long-range departmental objectives beyond the scope of daily operations
Direct supervisory staff and provide opportunities for growth
Promote employee engagement and involvement in decision-making
Provide effective feedback and reinforce teachable moments
Qualification
Required
Strong leadership, interpersonal, communication, and organizational skills
Must be at least 21
Comfortable working at heights
Valid driver's license and approved driving record
Preferred
Prior supervisory and industry experience
Company
Massanutten Resort
Upholding high standards of customer service and quality, Massanutten Resort prides itself in providing remarkable experiences in all that it has to offer.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase