Associated Asset Management (AAM) · 1 month ago
Compliance Administrator
Denver, NC
Full-time
Onsite
New Grad, Entry LevelAssociated Asset Management (AAM) is focused on maintaining community standards through compliance with Architectural Guidelines and Governing Documents. The Compliance Administrator is responsible for educating homeowners, tracking compliance issues, and providing support to community management to ensure the overall success of the community.
Management Consulting
Responsibilities
Provides direct support to the Community Manager assigned to the designated communities in order to meet community standards
Partners with homeowners to educate and ensure effective, long-term solutions
Researches issues of non-compliance and prepares documentation for Committee/Board review
Records and tracks compliance information through company database
Maintains detailed records of compliance through investigations and follow up reports of non-compliance
Investigates issues of complaints/accusations brought against second parties by homeowners and makes determinations based on these findings
Oversees the preparation of all compliance notices, fine notices and all related compliance issues as well as landscape and architectural submittals
Conducts routine property tours/inspections of all lots in the Community to ensure compliance with Association CC&Rs
Educates homeowners, staff and realtors on proper submittal processes and compliance administration
Meets with and provides ongoing education to homeowner committees
Develops and utilizes a computer software tracking system (VMS) that ensures timely implementation of compliance
Monitors software database to uphold guideline standards
Performs other related duties as directed
Qualification
Required
Thorough knowledge of CC&Rs and Design Guidelines
Provides direct support to the Community Manager assigned to the designated communities
Partners with homeowners to educate and ensure effective, long-term solutions
Researches issues of non-compliance and prepares documentation for Committee/Board review
Records and tracks compliance information through company database
Maintains detailed records of compliance through investigations and follow up reports of non-compliance
Investigates issues of complaints/accusations brought against second parties by homeowners
Oversees the preparation of all compliance notices, fine notices and all related compliance issues
Conducts routine property tours/inspections of all lots in the Community
Educates homeowners, staff and realtors on proper submittal processes and compliance administration
Meets with and provides ongoing education to homeowner committees
Develops and utilizes a computer software tracking system (VMS)
Monitors software database to uphold guideline standards
Ability to multitask, and prepare and process large amounts of administrative items while being detail oriented
Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines
Exceptional organization and tracking skills
Ability to function efficiently in a high volume, fast-paced environment
Ability to proficiently utilize computer programs and database systems, including Microsoft office, internet and e-mail systems
Ability to interact and work professionally, positively and effectively with homeowners and staff at all levels
Excellent customer service skills
Advanced communication skills both verbally and written
Ability to work collaboratively and cooperatively within the department as well as with other departments
Ability to interpret, evaluate and explain governing documents (CC&R's) to homeowners, board members and staff members
Company
Associated Asset Management (AAM)
AAM is one of America’s most-respected Homeowner Association (HOA) management companies.
Founded in 1990
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Laura Ziff
CEO
Company data provided by crunchbase