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Infusion for Health · 1 month ago

Patient Financial Coordinator

Brea, CA, US

Full-time

Onsite

Mid Level

$22/hr - $26/hr

3+ years exp

Infusion for Health is a dedicated infusion center focused on providing exceptional care to patients. The Patient Financial Coordinator will assist patients in navigating their financial options, ensuring they understand their benefits and available resources before treatment.

Health CareHospital

Responsibilities

Contact patients to review benefits and eligibility, providing clear information on potential out-of-pocket costs as documented by their insurance plan

Encourage patients to confirm their current benefits plan agreement with their insurance provider before services are rendered

Review all available financial assistance resources with patients, including copay assistance programs, scholarships, and foundations

Enroll or assist patients with enrolling in copay assistance programs

Ensure patients feel confident in moving forward with services by providing an accurate vision of the quality of care available at Infusion for Health

Obtain patient signatures acknowledging the benefit and eligibility information as provided by the payer

Communicate with patients, payers, and internal departments in a professional and courteous manner

Create detailed notes in the practice management system to document communication, pertinent information, and actions taken on patient accounts

Maintain frequent communication with team members and department leadership to ensure a consistent flow of information

Perform any other tasks as assigned

Qualification

Patient registrationHealthcare billingHealth insurance knowledgeAnalytical skillsEMR experienceProcess improvementComputer proficiencyCommunication skills