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SpotHero · 1 day ago

Growth Manager II/Senior Growth Manager (Account Manager), Boston

Boston, MA

Full-time

Hybrid

Mid, Senior Level

$66K/yr - $93K/yr

5+ years exp

SpotHero is a rapidly growing company that aims to modernize the parking industry through technology. The Senior Growth Manager will be responsible for acquiring new parking supply and optimizing performance with existing partners, driving revenue growth through relationship management and strategic consulting.

ConsumerDeveloper APIsMarketplaceMobile AppsParkingTransportation

Work & Life Balance

No H1B

Responsibilities

Analyze and optimize SpotHero's parking supply across multiple major markets

Balance partner needs with SpotHero offerings to develop optimal solutions for all stakeholders

Lead prospective and existing clients to SpotHero's product offerings through tailored commercial insights and a consultative approach

Meet and exceed revenue targets

Collaborate with Field Operations functions to communicate regularly with existing partners to ensure that operations are constantly running as smoothly as possible

Onboard and train new clients. Empower clients’ to manage their day to day requests (including but not limited to incorrect rates and refunds) via SpotHero’s various account management tools

Nurture long-term industry relationships and build trust with clients. Ensure they get the maximum value out of the SpotHero platform

Establish regular communication cadences with clients, including informal check-ins and formal business. Typically hosted quarterly, or based on account analysis and operator needs

Host or travel to client meetings, events, and social gatherings

Attend industry related conferences and tradeshows, if applicable

Represent SpotHero and build brand awareness

Stay current on industry trends

Identify and research prospective leads to approach during the event

Build and strengthen relationships with clients through attending social events

Secure and safeguard data to preserve its integrity, reliability, and availability and ensure appropriate access levels are maintained

Work with Region Managers to develop junior team members. Be a team leader

Work cross functionally to improve internal processes

Qualification

SalesAccount managementConsultative sellingCRM ExperienceBI Tool ExperienceParking Industry experienceNetworking skillsMentoring skillsLeadershipCommunicationProblem-solvingTime management