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Scale AI · 1 week ago

Technical Program Manager, Public Sector

Washington, DC

Full-time

Hybrid

Mid, Senior Level

$163K/yr - $204K/yr

3+ years exp

Scale AI is focused on developing reliable AI systems for crucial decisions, and they are seeking a Technical Program Manager to support their growing Public Sector customer base. The role involves driving innovation, solving technical challenges, and managing customer relationships to ensure successful AI/ML outcomes for government clients.

AI InfrastructureArtificial Intelligence (AI)Data Collection and LabelingGenerative AIImage RecognitionMachine Learning

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Drive innovation and transformation by diving deep into technical and operational challenges, solving undefined problems, and delivering impactful solutions for Public Sector customers

Leverage technical concepts, tools, and expertise to create solutions from scratch or drastically improve existing solutions

Use data, analytics, and technical expertise to align internal resources and create tools that directly add value to customers in the public sector space

Transition AI/ML technologies and processes into working Public Sector products / solutions even when requirements are undefined or ambiguous

Partner with engineering, operations, and other public sector teams to build and deliver AI systems tailored to unique government use cases in the computer vision and generative AI domains

Lead a cross-functional team to exceed the customer’s AI/ML objectives

Manage the long-term health of the customer base by identifying and preempting areas of risk or concern

Strategically identify ways we can make customer success repeatable and solve issues for future customers

Address engineering problems alongside the product development teams