Oracle · 2 weeks ago
Data Center Technician/Lead
Abilene, TX
Full-time
Onsite
Mid, Senior Level
$87K/yr - $178K/yr
4+ years expOracle is a world leader in cloud solutions, and they are seeking a Data Center Technician/Lead to act as a technical liaison between technology teams and the Data Centre Environment. The role involves troubleshooting infrastructure issues, maintaining documentation, and improving processes while working in a 24/7 shift rotation.
Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware
Responsibilities
Act as technical liaison for our technical teams
Understand internal customer problems and provide technical solutions in a timely manner
Understand customer urgencies and sensitivity of problems
Strong verbal and written communication skills
Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware and software
Provide 2nd level technical support for complex issues which may include leading problem management cases and providing status updates
Manage escalated support cases and lead appropriate internal technical resources and/or 3rd party vendors until resolution
Assist with server operating system and application upgrades, bug fixes, and patching
Working on standardization projects for both hardware and software under the Oracle technology stack, while providing consistent system uptime as expected in a IaaS environment
Advanced knowledge of network architecture and protocols
Experience with enterprise administrative scripting using major scripting languages (Powershell, Bash, Perl, etc.)
Outstanding organizational skills, ability to prioritize effectively, and experience with technical project management
Experience providing client-facing, direct customer support and service
Ability to interact with all levels of an organization in a professional, and tactful manner
Ability to work productively in cross-functional teams or resourcefully and independently as an individual
Qualification
Required
Bachelor of Science degree in Computer Science, Information Systems, or equivalent work experience
4-8 years of experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems), supporting and troubleshooting distributed, N-Tier applications, software, and operating systems
Strong Leadership experience
Experience working in a mission-critical operations environment
The position has a physical component requiring the ability to lift to 25Kg and may require working in cramped spaces or elevated locations
Thorough understanding of data center design, including electrical and cooling plant & and operation thereof
Airflow management (hot aisle, cold aisle, containment etc.)
Rack, and stack equipment including commissioning of new racks
Strong structured cabling skills on fiber & and copper (e.g looming, term & test)
Systems administration (Linux and/or Windows Servers - especially command line based)
Hardware repair, diagnosis & break/fix
Networking fundamentals (DNS, TCP/IP, basic troubleshooting)
IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO)
Base Operating System Installs and Configuration
Core OS Services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP, Serial communication etc
Strong verbal and written communication skills
Outstanding organizational skills, ability to prioritize effectively, and experience with technical project management
Experience providing client-facing, direct customer support and service
Ability to interact with all levels of an organization in a professional, and tactful manner
Ability to work productively in cross-functional teams or resourcefully and independently as an individual
Preferred
Experience with enterprise administrative scripting using major scripting languages (Powershell, Bash, Perl, etc.)
Advanced knowledge of network architecture and protocols
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
Oracle
Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.
10001+ employees
H1B Sponsorship
Oracle has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1271)
2024 (846)
2023 (995)
2022 (1192)
2021 (985)
2020 (755)
Funding
Current Stage
Public CompanyTotal Funding
$25.75BKey Investors
Sequoia Capital
2025-09-24Post Ipo Debt· $18B
2025-02-03Post Ipo Debt· $7.75B
1986-03-12IPO
Leadership Team
Esteban Rubens
Healthcare Field CTO
G
Gerard Warrens
Field CTO, Business Strategy and Transformative Technologies
Recent News
2026-01-10
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Business Insider
2026-01-09
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