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HelloFresh · 2 days ago

Operations Trainer

Goodyear, AZ

Full-time

Onsite

New Grad, Entry Level

$23.75/hr - $23.75/hr

HelloFresh is a meal kit delivery service that is seeking an Operations Trainer to oversee daily training operational activities within the distribution center. The Trainer will facilitate various training methods, support process improvements, and promote a safety-first culture while developing associates.

B2CDelivery ServiceFood and BeverageFood DeliverySubscription Service

Responsibilities

Promote food safety, quality, and a safety-first culture through training and development activities within the DC

Train, Cross-Train or Re-Train Training Ambassadors, Associates, and Frontline Leaders using network standard training methods such as classroom, On-the-Job (OJT), and Powered Industrial Equipment (PIT) practical training

Assist the Training Specialist in monitoring the training request intake system to help schedule training within the DC to accommodate incoming training requests

Help support internal change management processes for new training products or process improvement initiatives

Continuously observe and provide feedback to Training Ambassadors and new associates to support their growth and development within the organization

Support training coordination efforts which include scheduling training and recording training completion

Share and exchange best practices with other Trainers and Training Ambassadors within the DC

Work with multiple leaders to calmly and effectively communicate or escalate issues through the proper channels for resolution

Conduct Tours of the DC for new associates and frontline leaders

Create a positive team dynamic that encourages frontline leaders and associates to ask questions, provide feedback, adapt to the ever-changing business, and stay focused on the customer experience