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Esri · 3 days ago

Sr. Site Reliability Engineer - GIS Real-Time Data

Redlands, CA

Full-time

Hybrid

Mid, Senior Level

$82K/yr - $138K/yr

5+ years exp

Esri is a leading company in GIS technology, and they are seeking a Senior Site Reliability Engineer to collaborate with a team of engineers to deploy and operate SaaS solutions. The role involves managing infrastructure, automating operational tasks, and troubleshooting incidents to ensure the reliability of their services.

3D TechnologyAnalyticsBig DataCivicTechData VisualizationInternet of ThingsMapping ServicesRemote SensingSoftware

Culture & Values

H1B Sponsor Likely

Responsibilities

Collaborate with a team of SRE engineers to operate SaaS capabilities across multiple regions on the cloud platform

Design, implement, configure, and utilize monitoring systems to monitor the health of SaaS products

Manage infrastructure used for ArcGIS Velocity and ArcGIS Workflow Manager, respond to alerts, and troubleshoot problems to resolution

Develop, implement, and maintain automation solutions for repetitive operational tasks, such as deployment pipelines, incident resolution, and scaling processes

Design and implement the deployment and upgrade containerized micro-service components that, when combined, power Esri’s SaaS offerings

Create and automate Git workflows to simplify code integration, testing, and infrastructure deployments

Participate in technical spike efforts, bringing new innovative ideas to future versions of our software

Troubleshoot the system incidents and provide root cause analysis reports

Provide rotational on-call technical support

Qualification

Kubernetes (EKS)TerraformAWSLinux AdministrationGit workflowsContainer technologiesCloud networkingJava on AWS LambdaTroubleshootingRoot cause analysisContinuous integrationGitHubSaaS capabilitiesEsri ArcGIS

Required

5+ years of experience managing Kubernetes (EKS), logging and monitoring (ELK, Prometheus), and container technologies (Docker, ECS)

Proficient in using Terraform for automating infrastructure provisioning and management

Ability to design and automate Git workflows for streamlined code integration, testing, and infrastructure deployment

Ability to write scripts to deploy infrastructure and/or applications (Bash, Python, Terraform)

High level of understanding and experience with cloud computing platforms (AWS)

Strong knowledge of Linux Operating system administration, including troubleshooting, performance tuning, and shell scripting

Proficient in cloud networking, including VPCs, subnets, security groups, and VPNs in platforms like AWS

Skilled in identifying and resolving system and application issues through effective troubleshooting and root cause analysis

Working knowledge of a source control and issue management system, preferably GitHub

Working knowledge of authoring, deploying, and troubleshooting Java applications on AWS Lambda

Bachelor's in computer science, computer engineering, GIS, or information systems

Preferred

5+ years of experience designing, administering, and/or maintaining cloud environments, such as AWS, supporting 24×7 high-availability production environments

Interest in working with GitOps principles to automate the deployment of applications on Kubernetes clusters

Certifications: AWS Certified Solution Architect Associate, CKA/CKAD or similar

Experience managing OpenSearch (datastore or logstore), and Kafka for managing distributed data streams and ensuring high availability in large-scale systems

Ability to work with continuous integration and delivery best practices

Knowledge of operating resilient, highly available, scalable, and performance SaaS capabilities

Knowledge of Esri ArcGIS or other web mapping technologies

Master's in computer science, computer engineering, GIS, or information systems

Benefits

Medical

Dental

Vision

Basic and supplemental life insurance for employees (and their families)

401(k) and profit-sharing programs

Minimum accrual of 80 hours of vacation leave

Twelve paid holidays throughout the calendar year

Opportunities for personal and professional growth

Company

Esri

Glassdoor4.1

Esri is a software company that devolops geographic information system software, location intelligence, and mapping.

Founded in 1969

Redlands, California, USA

5001-10000 employees

https://www.esri.com

H1B Sponsorship

Esri has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (1)

2022 (5)